Senior Director, Central Operations

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Affordable Dentures & Implants

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1975

🏥 Healthcare

👥 B2C

Healthcare • B2C

Affordable Dentures & Implants is a U. S. -based dental services organization focused on providing dentures and dental implants. Founded in 1975 (per site content), the company operates a large network of clinics and affiliated implant providers and supports clinical teams with corporate business services, dental lab technicians, and practice support. The brand emphasizes affordability, clinical quality, and patient-focused care, and advertises career opportunities across clinical, laboratory, and corporate roles with a corporate support center in Research Triangle Park, NC.

📋 Description

• Lead the Operations Services team, including direct oversight of director-level and manager-level roles responsible for field readiness, operational project management, executive reporting, analytics, business cases, and enterprise operating routines. • Serve as the senior point of accountability for Central Operations Services work quality, stakeholder alignment, and execution reliability. • Own the enterprise operational readiness process for major corporate initiatives prior to field launch. • Establish and enforce readiness standards so initiatives are clearly documented with SOPs, playbooks, and field-facing tools. • Lead the continued development, maturation, and operationalization of the Affordable Way as a durable enterprise operating model. • Own the Operations Services reporting and insights agenda, ensuring leaders have a clear view of performance, trends, exceptions, root causes, and required actions. • Partner with Finance on forecasts, sensitivity analyses, and performance outlooks.

🎯 Requirements

• Bachelor's degree in Business Administration, Healthcare Management, Operations, Finance, Analytics, or related field required; advanced degree preferred. • 7+ years of progressive operations, strategy, analytics, project leadership, or multi-site healthcare/dental operations experience. • Experience leading teams and influencing senior cross-functional stakeholders. • Demonstrated ability to lead enterprise initiatives from strategy through field execution. • Strong operational and financial acumen, with ability to translate data into practical action. • Experience with executive reporting, business cases, KPI management, operational dashboards, and performance management routines. • Experience with dental, healthcare, retail, field operations, or multi-site service environments preferred. • Familiarity with Dentrix, Power BI, Excel, PowerPoint, and enterprise reporting tools preferred. • Willingness and ability to travel as required.