Senior Systems Analyst

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🔥 18 minutes ago

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Afya

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

📚 Education

⚕️ Healthcare Insurance

🧬 Biotechnology

Education • Healthcare Insurance • Biotechnology

Afya is the largest hub of education and healthcare solutions in Brazil, dedicated to enhancing medical training and practice. With a comprehensive portfolio that includes undergraduate programs, continued medical education, and digital healthcare solutions, Afya aims to support healthcare professionals at all stages of their careers. The company leverages technology to deliver high-quality medical education and has seen substantial growth in digital educational resources, especially during the pandemic, positioning itself as a leader in the healthtech sector.

📋 Description

• Support and manage the Salesforce CRM, performing fixes, enhancements, access management and integrations with other systems; • Work with business areas to gather, analyze and detail requirements, understanding needs and translating functional requests into technical solutions; • Lead solution implementation projects from planning through technical delivery, either via internal development or partner vendors; • Develop and implement new solutions focused on process automation and continuous platform improvement; • Design solutions and business architectures integrated with the Salesforce ecosystem; • Act as a bridge between user teams, technical teams and external partners, ensuring proper understanding and execution of requirements; • Map and monitor indicators and KPIs, ensuring that implemented solutions align with business needs; • Conduct alignment, refinement and solution demonstration meetings for stakeholders; • Ensure the application of CRM best practices, promoting scalability, governance and strategic alignment; • Oversee projects and requests from briefing through post-Go Live, supporting analysis, validation and optimization of deliveries; • Contribute to system integrations and the evolution of processes supported by Salesforce; • Stay up to date on new features, trends and best practices of the Salesforce platform.

🎯 Requirements

• Bachelor’s degree completed or in progress in Technology-related fields; • Proven experience with Salesforce, especially Sales Cloud and/or Service Cloud; • Experience gathering and analyzing requirements together with business areas; • Experience working at the interface between business and technology; • Proficiency in Flow Builder, Validation Rules (VRs) and process automation in Salesforce; • Experience with system integrations and CRM-related business processes; • Experience with agile methodologies, backlog management and prioritization of requests; • Skill in creating and maintaining objects, page layouts, native reports and Salesforce configurations.

🏖️ Benefits

• Meal allowance / food voucher; • Flexible schedules and work arrangements (for Remote positions); • Transportation voucher (for Hybrid or On-site positions); • Profit-sharing (PLR); • Multi-benefits: flexible benefit via Flash Card to use as you prefer; • Gympass / Wellhub; • Psicologia Viva (online platform for consultations with psychologists and nutritionists); • Health and Dental plan; • Life insurance; • Extended parental leave (up to 6 months for mothers and 20 days for fathers); • Rede D'Or: support and important information for the health of mother and baby through a network of accredited nurses; • Partnership with your regional SESC (varied programming in education, health, culture, leisure and assistance); • Birthday Day Off (one day off to take on your birthday or during your birthday month); • Platform with various courses to improve your knowledge (UCA); • Language academy (AIA); • Leadership development program; • Mentoring for Women at Afya (MMA); • Discount on undergraduate and graduate courses at Afya's educational units.