Customer Success Analyst – BI, Datacenter

🔥 7 minutes ago

🇧🇷 Brazil – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

📊 Business Intelligence Developer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Agência F2F

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

📣 Marketing

🤖 Artificial Intelligence

📱 Media

Marketing • Artificial Intelligence • Media

Agência F2F is an integrated marketing agency specializing in AI-driven marketing and communications. With more than 12 years in the market, they deliver 360º campaigns, strategic planning, audiovisual production and creative concepts that incorporate artificial intelligence and data-driven workflows to boost brand performance. They work with corporate clients across sectors, emphasizing measurable results, media strategy, social content and AI-enabled production processes.

📋 Description

• Onboard new clients in Datacenter, including access setup, integrations, visual identity, variable and goal registration, and creation of the first version of reports in presentation format • Manage and develop the active client portfolio, prioritizing accounts with low adoption or incomplete registrations • Ensure that the records and information required for operations are up to date by coordinating with and following up with the Media and BI teams • Map information between control spreadsheets, such as taxonomy and media plans, and the formats required for import into Datacenter • Serve as the focal point for tool requests, suggestions, bugs, and improvements by recording, prioritizing, and directly implementing configuration and parameterization adjustments within your scope • Liaise with the technical team only on topics requiring development, tracking progress through resolution • Work with the Head of BI and Media on Datacenter project management, tracking the backlog, priorities, roadmap, and deadlines • Support the implementation of new modules, features, and improvements within the platform • Identify opportunities to automate and improve processes related to data and BI operations

🎯 Requirements

• Experience in BI, data, digital media, or agency operations • Advanced knowledge of Excel and/or Google Sheets • Knowledge of paid media, especially Meta Ads and Google Ads • Familiarity with GA4 and GTM, understanding the logic of these tools without needing to configure them directly • Experience with a BI platform such as Looker Studio or Power BI is a plus • Organized, analytical profile with strong execution skills • Excellent communication skills and the ability to request information and follow up on deadlines clearly and collaboratively • Autonomy to investigate problems, find solutions, and take a hands-on approach • Interest in and practical experience using AI for automation, data analysis, and problem-solving

🏖️ Benefits

• Remote work opportunity • Partnership with Conexa: an online health and emotional well-being platform, including two free monthly consultations with psychologists and two with nutritionists • Partnership with Wellhub (Gympass) to support your physical health • 23 paid business days of leave per year, scheduled throughout the year • Autonomy in the delivery of services