Team Lead – Salesforce

Job not on LinkedIn

🔥 0 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

🌐👩‍💻 Salesforce Developer

👻 Ghost score 11%

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Logo of AHEAD

AHEAD

1001 - 5000 employees

💼 Consulting

🤖 Artificial Intelligence

🏢 Enterprise

💰 $5.7M Venture Round - AHEAD on 2024-05

Consulting • Artificial Intelligence • Enterprise

AHEAD is a technology consulting and systems-integration firm that accelerates digital transformation by engineering integrated solutions across infrastructure, applications, data, and security. The company specializes in AI transformation and AI-enabled infrastructure, data platform and platform/workload modernization, secure and resilient architectures, operational excellence, and managed services including IT lifecycle and procurement (AHEAD Hatch) and hardware integration (AHEAD Foundry). AHEAD delivers end-to-end services from strategy and financial consulting to build and run operations, partners with major cloud and infrastructure vendors (AWS, Google Cloud, Microsoft, Cisco, Dell, VMware, NVIDIA, ServiceNow, Palo Alto Networks, Rubrik, etc. ), and serves enterprise clients across industries such as healthcare, financial services, manufacturing, retail, and public sector.

📋 Description

• Lead, coach, and manage a team of Salesforce Administrators through one-on-ones, goal setting, performance feedback, career development, and day-to-day support • Set team priorities, assign work, balance capacity, remove blockers, and ensure quality and timely delivery • Provide technical and functional guidance, review solutions and configurations, and promote Salesforce best practices and documentation • Serve as the first escalation point for team members and operational issues • Communicate risks, dependencies, and status to SaaS Applications leadership and business stakeholders • Administer Salesforce environments, including users, roles, profiles, permission sets, and security settings • Configure and customize Salesforce objects, fields, page layouts, record types, validation rules, Flows, and Process Builder • Gather stakeholder requirements and implement scalable Salesforce solutions • Support CPQ and Billing configurations and accurate quote-to-cash processes • Lead or support Salesforce integrations with enterprise systems using middleware such as MuleSoft • Monitor performance, conduct audits, and optimize usability and security • Create and maintain reports and dashboards • Document configurations, processes, decisions, and best practices • Conduct training and knowledge-sharing sessions • Stay current with Salesforce releases and recommend platform enhancements

🎯 Requirements

• Bachelor’s degree in Computer Science or a related field • 8+ years of hands-on Salesforce administration experience, including senior-level responsibility for Sales Cloud, CPQ, and Billing • Demonstrated experience leading, managing, or formally mentoring Salesforce Administrators; experience supervising a small team is preferred • Strong people leadership skills, including coaching, delegation, performance feedback, conflict resolution, and team development • Ability to prioritize work across a team, manage competing demands, and communicate delivery status, risks, and dependencies clearly • Strong understanding of Salesforce data models, security, and automation tools • Experience with integration tools and patterns for connecting Salesforce with other systems • Excellent problem-solving and analytical skills • Strong communication and stakeholder management abilities • Salesforce Administrator certification required • Advanced Administrator or Platform App Builder preferred • Experience working in Agile/SCRUM environments with JIRA • Familiarity with quote-to-cash, billing, or financial process automation • Exposure to Snowflake, Power BI, and Certinia would be a plus • Working knowledge of AI-assisted tools and workflows • Ability to apply effective prompting techniques • Comfort learning and adopting new AI-enabled tools • Understanding of responsible AI use, including data privacy, security, and verification of AI-generated outputs

🏖️ Benefits

• Comprehensive health insurance coverage for employees, with options to extend coverage to dependents • Paid time off and company holidays, along with additional leave benefits as per policy • Flexible work arrangements, supporting work-life balance • Learning and development opportunities to support continuous growth and upskilling • Employee wellness initiatives and programs focused on physical and mental well-being • Retirement and statutory benefits in line with India regulations • Inclusive and people-first culture, with a strong focus on collaboration and ownership • Cross-department training and development • Sponsoring certifications and credentials for continued learning

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