Market Manager

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Airbnb

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2007

✈️ Travel

📦 Logistics

🛍️ eCommerce

💰 Post-IPO Equity on 2020-12

Travel • Logistics • eCommerce

Airbnb is a global online marketplace that connects people looking for accommodation with hosts offering unique and diverse lodging options, often in residential properties. Users can book spaces ranging from one-bedroom apartments to entire homes and boutique hotels. Airbnb also offers experiences, allowing guests to book activities hosted by locals, providing an authentic travel experience.

📋 Description

• Own the end-to-end market strategy for assigned territories, defining priorities across acquisition, availability, pricing, and quality. • Manage assigned managed accounts and provide tailored support to maximize performance, supply contribution, and satisfaction. • Deliver against supply KPIs including NALs, FTBLs, Forward Nights Available, and market-level growth. • Translate regional and country-level strategy into localized plans that drive supply growth and market health. • Identify structural supply constraints and design solutions to unlock supply and improve performance. • Monitor market health indicators, identify trends, risks, and opportunities, and drive corrective actions through WBR/MBR cadences. • Implement and scale acquisition and optimization programs, including field sales and host engagement initiatives. • Design and operationalize scalable playbooks for consistent supply growth and performance. • Partner with the Senior Market Manager for Brazil on market priorities and defined territories. • Influence cross-functional stakeholders, including Public Policy, Communications, and Central Teams. • Track performance against targets and maintain predictability and accountability. • Prioritize initiatives based on impact versus effort across acquisition, optimization, and retention.

🎯 Requirements

• 7+ years of experience in sales, account management, business development, or marketplace growth • Experience preferably in fast-paced or high-growth environments • Ability to define and execute market-level strategies in complex, evolving environments • Ability to influence without authority and collaborate with cross-functional stakeholders • Strong analytical skills and ability to translate data into actionable insights • Ability to identify high-impact opportunities, diagnose root causes, and design scalable solutions • Proactive, goal-oriented, self-managed, and strong at prioritization and decision-making • Strong business judgment in ambiguous, fast-changing environments • Excellent written and verbal communication and stakeholder management skills • Fluency in English and Portuguese (mandatory) • Experience with CRM tools; Salesforce preferred

🏖️ Benefits

• Bonus eligibility • Equity eligibility • Benefits • Employee Travel Credits