Senior Pedagogical Performance Manager

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Bernoulli Educação

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1999

📚 Education

👥 B2C

☁️ SaaS

Education • B2C • SaaS

Bernoulli Educação is one of the most respected educational groups in Brazil, with 25 years of experience in the field. It operates its own schools and offers various preparatory courses for pre-university exams across strategic cities in the country. Additionally, Bernoulli Educação provides educational solutions nationwide through its educational systems, serving students from early childhood through pre-university preparation, integrating technology into its educational practices.

📋 Description

• Ensure that contracts signed with schools are properly executed and that clients have a positive, ongoing experience with the provided teaching system • Lead the Pedagogical Performance area, overseeing approximately 10 people, including consultants, coordinators and pedagogical advisors • Develop the team through planning continuous training programs to align knowledge and information • Ensure the implementation and monitoring of the teaching system in schools after commercial closing • Act as a pedagogical account executive, providing support and follow-up for schools' pedagogical challenges • Participate in designing the department's processes and routines following the merger • Lead the team to improve NPS and reduce churn • Contribute to cross-sell and up-sell of products and solutions to partner schools • Be present with the team in the field, with availability for frequent travel, seeking new business opportunities, expanding market share and selling services and products to retain clients

🎯 Requirements

• Previous experience with teaching systems, especially in structuring and managing pedagogical teams • Hands-on profile with a strong strategic vision and the ability to execute and build processes from scratch • Ability to lead a team that works directly with schools, ensuring quality of delivery, support and continuous follow-up • Strong analytical skills and experience managing indicators/KPIs • Desire for long-term growth, aligned with the growth of Multitude and the Bernoulli group • Relationship and leadership skills in a multidisciplinary and fast-changing environment • Experience with targets tied to NPS, churn and annual revenue from renewals, up-sell and cross-sell • Knowledge of current legislation (LDB) • Knowledge of normative instructions and teaching guidelines, such as BNCC • Availability for frequent travel

🏖️ Benefits

• Health insurance • Dental plan • Life insurance • Food and meal allowance on the same card • Breakfast or afternoon snack at physical locations • Commuting allowance • Total Pass and Wellhub (access to gyms and wellness services) • Day off on your birthday • Corporate University • Support program for pregnant employees • Counseling program (psychological, legal, financial and social guidance) • Wedding gift • Duo Gourmet • Bernoulli Benefits Club: access to a network of partners offering discounts on undergraduate and graduate courses, energy bills, language courses and much more for you and your family • Mothers in hybrid work arrangements have 100% remote work from the 6th month of pregnancy until the child is 1 year old • Fathers in hybrid work arrangements have 100% remote work from the child's birth until the child is 6 months old