Senior Market Manager, Luxe

🔥 2 hours ago

🇯🇵 Japan – Remote

⏰ Full Time

🟠 Senior

👔 Manager

👻 Ghost score 10%

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Airbnb

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2007

✈️ Travel

📦 Logistics

🛍️ eCommerce

💰 Post-IPO Equity on 2020-12

Travel • Logistics • eCommerce

Airbnb is a global online marketplace that connects people looking for accommodation with hosts offering unique and diverse lodging options, often in residential properties. Users can book spaces ranging from one-bedroom apartments to entire homes and boutique hotels. Airbnb also offers experiences, allowing guests to book activities hosted by locals, providing an authentic travel experience.

📋 Description

• Drive supply growth for Airbnb Luxe in assigned geographies by acquiring new listings and cultivating host relationships • Lead net-new host and listing acquisition through the funnel to meet or exceed quarterly supply goals • Prospect high-quality homes through research, networking, and partnerships with luxury real estate professionals, property managers, and operators • Qualify incoming leads and hand off vetted hosts and listings to onboarding with clear documentation • Present Airbnb Luxe's value proposition via phone, email, and in-person interactions • Own new market launches end-to-end, including lead generation, host recruitment, coordination with Home Quality and Guest Services, and post-launch monitoring • Develop market knowledge covering neighborhoods, architectural styles, design aesthetics, pricing trends, seasonality, and competition • Build localized pitches for luxury homeowners and real estate professionals • Manage a portfolio of Luxe hosts as primary contact and trusted advisor • Conduct business reviews and optimization calls; identify challenges, growth opportunities, and data-driven recommendations • Support onboarding of new listings and optimize long-tail hosts • Improve listing bookability through performance analysis and host education • Liaise between hosts and Guest Services, Content & Quality, Product, and Policy teams • Route host requests to internal resources and maintain host accessibility • Cascade host feedback to stakeholders for product and policy decisions • Educate hosts on product updates, policy changes, and platform best practices

🎯 Requirements

• 6+ years of relevant experience in sales, account management, business development, or strategic partnerships, ideally within luxury travel, hospitality, or real estate • Demonstrated track record of hitting or exceeding acquisition and/or revenue targets in a fast-paced, metrics-driven environment • Experience working cross-functionally across teams to influence change and drive results • Familiarity with CRM tools and the ability to maintain rigorous pipeline hygiene and reporting • Strong executive presence and ability to build credibility and influence senior decision-makers • Excellent negotiation skills and ability to close complex, high-value partnerships • Sharp market instincts and ability to translate market trends into actionable strategy • Exceptional written and verbal communication skills • Ability to manage multiple priorities, projects, and stakeholder relationships simultaneously • Comfort operating with ambiguity and adapting quickly • Japanese and English proficiency required • Deep alignment with Airbnb's mission and passion for luxury travel and homes • Consultative, relationship-first approach • Proactive, solutions-oriented, and self-directed • Collaborative mindset • Proximity to the Japan Market required

🏖️ Benefits

• Travel up to 50% of the year into markets across Japan and for team offsites • Reasonable accommodations throughout the recruitment process for applicants with disabilities

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