AireSpring
201 - 500 employees
Founded 2001
Founded in 2001 with headquarters in Clearwater, FL, AireSpring is an award-winning global managed services provider and next generation aggregator specializing in Managed IT, Network Services and Unified Communications serving thousands of businesses worldwide. AireSpring provides fully managed and connected end-to-end, next-generation solutions for multi-location, enterprise customers, including Global Managed SD-WAN, Unified Communications (UCaaS), Business VoIP, SIP Trunking with Microsoft Teams integration, MPLS, Managed Security, Managed Failover, and Global Business Internet. AireSpring's solutions are offered through a diversified network of global channel partners that includes distributors, technology solutions brokers, online technology marketplaces, telecom sales agencies, managed service providers, and value-added resellers. AireSpring's services are delivered over its revolutionary nationwide IP network, or Global Private Network (GPN) with 23 PoPs worldwide providing customers with a fully integrated, end-to-end solution from a single vendor.AireSpring has received numerous industry awards for "Product of the Year,"â "Best Telecom Deal,"â "Best in Show,"â and "Top Channel Program."â AireSpring is privately held, diversified, debt-free, and renowned in the industry for delivering a broad range of innovative cloud communications and connectivity solutions at competitive rates.
Customer Service Billing Analyst
Job not on LinkedIn
đ„ 12 hours ago
đ Brazil, El Salvador â Remote
â° Full Time
đĄ Mid-level
đ Senior
đ Customer Support
đ» Ghost score 11%
Where this job comes from
Posted on AireSpring's careers page, not through a job board
First seen by Remote Rocketship 12 hours ago
Still open on AireSpring's site. Checked 45 minutes ago.
AireSpring
201 - 500 employees
Founded 2001
Founded in 2001 with headquarters in Clearwater, FL, AireSpring is an award-winning global managed services provider and next generation aggregator specializing in Managed IT, Network Services and Unified Communications serving thousands of businesses worldwide. AireSpring provides fully managed and connected end-to-end, next-generation solutions for multi-location, enterprise customers, including Global Managed SD-WAN, Unified Communications (UCaaS), Business VoIP, SIP Trunking with Microsoft Teams integration, MPLS, Managed Security, Managed Failover, and Global Business Internet. AireSpring's solutions are offered through a diversified network of global channel partners that includes distributors, technology solutions brokers, online technology marketplaces, telecom sales agencies, managed service providers, and value-added resellers. AireSpring's services are delivered over its revolutionary nationwide IP network, or Global Private Network (GPN) with 23 PoPs worldwide providing customers with a fully integrated, end-to-end solution from a single vendor.AireSpring has received numerous industry awards for "Product of the Year,"â "Best Telecom Deal,"â "Best in Show,"â and "Top Channel Program."â AireSpring is privately held, diversified, debt-free, and renowned in the industry for delivering a broad range of innovative cloud communications and connectivity solutions at competitive rates.
đ Description
âą Support the Customer Billing Disputes Department âą Analyze customer telecommunication bills âą Calculate and confirm correct invoice charges âą Ensure billing issues are current and resolved âą Research billing disputes for customers âą Determine applicable credits, propose credits for approval, and post approved credits âą Review bills with customers âą Research disputes through extensive communication with internal departments, customers, and agents âą Multitask in a high-volume, fast-paced environment âą Work accurately within different databases
đŻ Requirements
âą Telecom experience is a big plus or multi-level pricing structure experience is a plus âą Ability to work independently with minimal direction âą Strong math skills âą Proficient in Excel, Word and Outlook âą Excellent verbal and written communication skills âą Extremely detail oriented âą Superior customer service skills
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