Insurance Compliance Counsel

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Alan

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2016

⚕️ Healthcare Insurance

💳 Fintech

☁️ SaaS

Healthcare Insurance • Fintech • SaaS

Alan is a digital health insurance company offering a transparent and efficient health insurance experience. It distinguishes itself by providing fair prices, lightning-fast reimbursements, exceptional customer care, and easy administration through a 100% digital app. Alan boasts a +69 Net Promoter Score, indicating high member satisfaction, and aims to expand its successful model to Canada. With over 650,000 members and a streamlined administration process, Alan focuses on making health insurance simple and accessible. Their digital platform ensures members and administrators have a seamless experience, with quick claim reimbursements and transparent pricing policies. Alan is committed to redefining health insurance by being a preventer, insurer, and caregiver every day.

📋 Description

• Own Alan's insurance compliance posture. • Translate regulatory obligations related to Alan’s core product (IDD including duty of advice, product governance, AML/CFT, etc.) into Alan's operational processes, product design, and tooling. • Propose optimal ways to meet regulatory requirements within Alan's products while enhancing members' experience — from pricing components and options design to UX choices and complaint handling. • Proactively identify compliance risks, assess exposure, and develop mitigation plans in coordination with internal stakeholders. • Lead the structuring and continuous improvement of Alan's complaints management framework across France, Belgium, and Spain, ensuring alignment with ACPR recommendations and local equivalents. • Serve as a key contributor from the compliance function to Alan's internal control system: document compliance-related risks and controls in the Group's centralized mapping and co-deploy the internal control approach across teams (Insurance, Operations, Sales, Care). • Prepare for and support internal and external audits: assess Alan's status against planned operational improvements, define remediation plans, and drive and monitor their effective implementation. • Report on compliance obligations and risk exposure to Alan's Board and governance committees with clarity and foresight; manage regulatory reporting obligations including the ACPR Questionnaire Protection de la Clientèle (QPC). • Respond to regulatory inspections (ACPR, FSMA, or equivalents in Alan’s operating countries), coordinating internally and ensuring Alan is always audit-ready. • Support the AML framework: perform second-level analysis on suspicious cases, manage relationships with regulatory bodies and financial intelligence units, approve high-risk client relationships (including PEPs), and maintain the AML/CFT risk assessment framework. • Oversee KYC Ops referents' training and upskilling, including Belgium-specific AML requirements. • Coordinate with the AMLO on annual priorities, documentation, monitoring tools, and regulatory reporting to the ACPR and equivalent supervisors. • Maintain Alan's compliance roadmap: prioritize initiatives, track progress, update risk mapping, and re-prioritize as the regulatory environment evolves. • Lead compliance projects with internal stakeholders across Insurance, Product, Sales, Care, and Operations, translating regulatory requirements into concrete deliverables and timelines. • Contribute to pragmatic compliance positions on regulatory requirements affecting our products and contracts — turning complex constraints into well-reasoned, practical solutions that support the business. • Design and maintain mandatory regulatory training programs for Sales and Care roles (IDD competency requirements including duty of advice and product governance, Loi Evin, AML/CFT). • Build internal compliance frameworks, guidelines, and decision-making tools that increase team autonomy and reduce reliance on external resources. • Contribute to Alan's written culture by producing high-quality documentation that teams can rely on independently. • Ensure Alan's compliance standards are applied consistently across all Group markets, whether existing (France, Belgium, Spain, Canada) or newly opened, adapting Group frameworks to local regulatory requirements and deploying them locally in coordination with local counsel.

🎯 Requirements

• 4+ years of experience in compliance at an insurance or fintech company; strong coverage of at least two of the following areas: AML/CFT, insurance distribution (IDD), complaints handling, regulatory reporting. • Solid understanding of the French insurance regulatory framework and the ability to work across EU and local requirements. • Proven ability to lead cross-functional compliance projects: you translate regulatory requirements into clear priorities, align internal stakeholders, and deliver without creating bottlenecks or unnecessary friction. • Bilingual in French and English (both required, written and spoken). • International exposure is a strong plus.

🏖️ Benefits

• A role with genuine scope and ownership at a fast-growing European insurer, positioned at the intersection of compliance, product, and international expansion. • A transparent culture: compliance findings, audit conclusions, and roadmaps are shared openly across the company. • Close collaboration with a senior, multidisciplinary team. • Opportunities to expand your scope as Alan continues its international growth.