Pre-Sales Specialist

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Alan

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2016

⚕️ Healthcare Insurance

💳 Fintech

☁️ SaaS

Healthcare Insurance • Fintech • SaaS

Alan is a digital health insurance company offering a transparent and efficient health insurance experience. It distinguishes itself by providing fair prices, lightning-fast reimbursements, exceptional customer care, and easy administration through a 100% digital app. Alan boasts a +69 Net Promoter Score, indicating high member satisfaction, and aims to expand its successful model to Canada. With over 650,000 members and a streamlined administration process, Alan focuses on making health insurance simple and accessible. Their digital platform ensures members and administrators have a seamless experience, with quick claim reimbursements and transparent pricing policies. Alan is committed to redefining health insurance by being a preventer, insurer, and caregiver every day.

📋 Description

• Master our platform and support Sales team by enabling them with insights, expertise and the relevant tools; • Listen and understand prospects’ needs and work internally on how Alan can address them best; • Build a thorough understanding of the prospect and assess the level of functional alignment with our offering and capabilities; • Participate to RFP submissions and build Alan’s response in collaboration with Sales, Insurance and Product experts; • Join the customer acquisition journey to evangelize our services and products; • Act as voice of the customer feeding Alan’s platform roadmap; • Prepare handover for delightful customers’ onboardings; • Participate to and eventually coordinate the most complex customer onboardings; • Work in close collaboration with your peers in France to insure good practice sharing and build a global playbook.

🎯 Requirements

• You have at least 4+ years of experience working in a SaaS environment; • Fluent written and verbal communication skills in English • Fluent written and verbal communication skills in Dutch OR French • You are based in Belgium • You are experienced in end-to-end procurement projects (buyer or supplier side) with involvement in RFI’s, RFQ’s and RFP’s; • You master the art of pitching a product with transparency and without overselling its capabilities; • You quickly get to the root cause of customers concern through active listening and requirements elicitation; • You are assertive and know how to handle objections in a complex environment; • You have the ability to break down complex issues and identify product gaps to define the best product solutions; • You are great at sharing the right insights and context to influence the product we build; • You thrive at high level stakeholders’ management; • You excel at prioritizing tasks while living up to commitments; • You love teamwork and are always eager to learn and grow;

🏖️ Benefits

• Fair rewards. Generous equity packages complement your base salary. • Flexible Office. Amazing office space at our HQ in Brussels, sponsored co-working hubs in Ghent or Antwerp or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest. • All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. • Flexible vacation policy and flexible working hours. Organize your time as you wish. • Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country* (permanent contracts only)*. • Transport. You can use your own inspiration based on the Green mobility budget (for Senior level Alaners) • Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. • Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture. • Parental leave. Extended parental leave for all new parents.