ALE
1 - 10 employees
🚗 Transport
⚡ Energy
Transport • Energy • Infrastructure
ALE is a specialist heavy lifting and heavy transport company that delivers engineered, end-to-end solutions for moving, lifting and installing oversized and complex industrial structures. It provides crane rental, heavy transport, skidding, jacking, modular lifting and project logistics for sectors such as energy (oil & gas, LNG, power and nuclear), renewables (onshore and offshore wind), mining, ports and civil infrastructure. ALE supports large industrial clients with planning, engineered lifts, on-site execution and equipment rental for major construction, maintenance and decommissioning projects worldwide.
Customer Support Representative – Freelance
Job not on LinkedIn
🕒 March 2
🗣️🇫🇷 French Required
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ALE
1 - 10 employees
🚗 Transport
⚡ Energy
Transport • Energy • Infrastructure
ALE is a specialist heavy lifting and heavy transport company that delivers engineered, end-to-end solutions for moving, lifting and installing oversized and complex industrial structures. It provides crane rental, heavy transport, skidding, jacking, modular lifting and project logistics for sectors such as energy (oil & gas, LNG, power and nuclear), renewables (onshore and offshore wind), mining, ports and civil infrastructure. ALE supports large industrial clients with planning, engineered lifts, on-site execution and equipment rental for major construction, maintenance and decommissioning projects worldwide.
📋 Description
• Receive and handle incoming requests (email, chat, social media) • Assist customers with non-technical questions • Assess customer needs and direct them to appropriate resources • Listen to and reassure customers experiencing difficulties • Relay customer feedback to the relevant teams
🎯 Requirements
• Excellent listening skills and natural empathy • Comfortable with modern communication tools (Slack, Notion) • Ability to manage a high volume of requests • Native-level or full professional proficiency in French • Good command of English
🏖️ Benefits
• Health benefits • Flexible schedule • Wellness program
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