Telesales Team Leader

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🕒 January 12

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ALEX & GROSS GmbH

WebsiteLinkedInAll Job Openings

201 - 500 employees

🤝 B2B

☁️ SaaS

🤖 Artificial Intelligence

B2B • SaaS • Artificial Intelligence

ALEX & GROSS GmbH is a sales and marketing services firm with more than 25 years of industry experience that combines classical telemarketing and digital marketing into end-to-end 360° sales solutions. The company develops holistic sales and communication strategies and builds data-driven campaigns using technologies such as machine learning and AI. ALEX & GROSS also offers EVERLEAD, an AI-powered lead management SaaS platform providing consent management, web tracking, AI lead scoring, marketing automation, sales workflow automation, micro-campaigns and reporting, primarily targeting B2B clients.

📋 Description

• Responsible for the professional and disciplinary leadership of your own team • Strengthening and motivating your team • Coaching and promoting personal and performance-based development within the team • Monitoring performance metrics and defining measures to achieve targets • Resource planning • Ensuring quality standards through regular quality management • Conducting employee appraisals and recruitment interviews • Preparing regular client materials such as call scripts, project overviews and lead reports

🎯 Requirements

• Ideally a completed university degree in business, communications or social sciences, or an equivalent qualification • At least 3 years of professional experience in telesales/telemarketing or a comparable role • A leadership personality with strong interpersonal skills who takes responsibility, shows above-average commitment and has a strong sales affinity • Experience in team leadership and building teams • Strong planning and self-organization skills, together with persuasiveness and leadership ability • Analytical skills, customer orientation and social sensitivity • Language skills according to the Common European Framework: German C1 and English B2

🏖️ Benefits

• A team that will warmly welcome you • Attractive compensation • Flexible working hours • 28 days of vacation based on a 5-day working week • Subsidy for the Deutschland-Ticket / company bicycle (JobRad) • Employee savings contributions and company pension scheme • Employee discount at the Pfitzenmeier gym chain • Savings through discounts at online shops, travel services, insurance and more • Comprehensive onboarding and support from your team