Account Executive

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Alida

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2000

🤝 B2B

🛍️ eCommerce

B2B • eCommerce • Customer Experience

Alida is a customer experience management and customer insights platform. It enables companies to collect valuable customer feedback and employee voice data through insight communities, facilitating better decision-making in UX research, market research, and product development. With a community-centered approach, Alida provides tools for audience management, feedback collection, and data analysis, empowering organizations to build lasting relationships and drive business value based on genuine customer insights.

📋 Description

• Create and maintain a sales pipeline to ensure over-achievement within the designated account. • Manage the end to end sales process through engagement of appropriate resources such as Sales Engineers, Professional Services, Marketing, Customer Success etc. • Understand market research initiatives to gather insights on industry trends, customer preferences and competitive positioning. • Lead solution discovery sessions with enterprise clients to understand their pain points and goals, positioning our SaaS offerings as solutions that deliver measurable values. • Strengthen client relationships through regular engagement. • Organize and manage in-market events, and account specific initiatives to generate net new opportunities and interest within the account. • Maintain a long-term perspective to maximize overall revenue generation while being able to generate short term results. • Manage contract negotiations and renewal processes with enterprise clients, working closely with legal and finance teams while adhering to company policies and objectives. • Stay informed about various industry trends, understand our competitive landscape, and emerging technologies, leveraging this knowledge to anticipate client needs and differentiate our offerings in the market.

🎯 Requirements

• 5-7 Years experience of quota carrying software or technology sales and account management experience. • Direct experience and success selling technology to enable market research and / or UX research is a requirement to be considered for this role. • Successful history of net new business sales, with the ability to prove consistent delivery against revenue targets in the SaaS/technology sector. • Experience managing the sales cycle from prospect to close. • Experience managing and closing complex sales cycles and demonstrated ownership of all aspects of account management. • Previous Sales Methodology training (MEDDICC), Sales Navigator & CRM experience. • Direct experience selling community, social, CRM or customer feedback platforms is desirable. • University Degree.

🏖️ Benefits

• Amazing growth and learning opportunities with a fast-growing Canadian SaaS company that is a world leader in its industry • Best-in-class company paid benefits for you and your family - offering medical, dental, vision, RRSP matching in Canada, a 401K in the US, and more. • Unlimited Vacation: Yep, it’s true. Take vacation when you want it, how you want it. Designed to better fit your evolving needs. • Summer Fridays: Fridays are a day off during July and August. To help provide better balance in the summer months focusing on employee wellness. • Recognized as one of the Best Workplaces™ in British Columbia for 2024 by Great Place to Work • Recognized in 2023 as one of the Best Workplaces for Women® • Recognized as a Top Employer by British Columbia's Top Employers 2023