Customer Care Delivery Specialist, HR Services, English, German

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Alight Solutions

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2016

🏢 Enterprise

👥 HR Tech

☁️ SaaS

Enterprise • HR Tech • SaaS

Alight Solutions is a leading cloud-based human capital technology and services provider serving some of the world's largest organizations and over 35 million people and dependents. The company focuses on transforming lives and organizations by enhancing health, financial, and work wellbeing. Alight offers a wide range of services, including customer care, technology roles, consulting, application services, and business support, with opportunities for virtual or work-from-home positions. The company emphasizes corporate social responsibility and providing a positive impact on clients, colleagues, and communities.

📋 Description

• Providing support for the clients’ employees who contact us with questions about HR procedures or their employment benefits through various channels (phone, webchat or other). • Explaining how to use the online HR systems. • Investigating more complex cases.

🎯 Requirements

• Excellent English: C1 minimum • Excellent German: C1 minimum • Adaptability and attention to details • Excellent written and verbal communication skills • Self-motivation and willingness to learn • Experience in Customer Care is a plus, but not required.

🏖️ Benefits

• Private medical care • Life insurance • Pet insurance • Benefit platform (MultiSport card, tickets, vouchers, and many more) • Career Growth Opportunities • Work-Life Balance • Extensive ongoing training program • Opportunities to engage in many events, activities and charity initiatives • Modern office in a convenient location in Kraków