Care Coordinator, Bilingual Spanish, Medical Assistant

🕒 April 14

🌵 Arizona, California, +1 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote 🎰 Nevada – Remote

💵 $41.5k - $62.2k / year

⏰ Full Time

🟢 Junior

💬 Bilingual

🚫👨‍🎓 No degree required

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Alignment Health

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2013

⚕️ Healthcare Insurance

👥 B2C

💰 $321.1M Post-IPO Debt - Alignment Health on 2024-11

Healthcare Insurance • B2C

Alignment Health is a Medicare-focused health insurance company that offers Medicare Advantage plans and member-centered services. It provides 24/7 on-demand access to care via in-person, in-home, and mobile channels and features a concierge-style on-demand card to help members schedule appointments, arrange transportation, and answer health questions. Alignment Health partners with brokers, providers, Accountable Care Organizations (ACOs), and institutional partners, operates in multiple U. S. states (including Arizona, California, Nevada, North Carolina, and Texas), and has earned high CMS ratings and industry recognition.

📋 Description

• Manage (4) provider schedules to ensure schedules are filled. • Prepare charts for upcoming home visit appointments. • Conduct outreach for scheduling, appointment confirmation calls, wellness checks for high risk members. • Handle inbound/outbound Call (60 - 80 calls/day). • Obtain medical records from provider offices, hospitals and skilled nursing facilities and upload medical records to the electronic medical records (EMR). • Submit referral authorizations to independent physician association (IPA) for specialty services. • Coordinate lab orders, transportation for high-risk members. • Documentation via EMR for inbound/outbound calls. • Support short message service (SMS) and member outreach campaigns. • Assist nurse practitioner team with visit preparation needs. • Appointment reminders to members.

🎯 Requirements

• Minimum (1) year experience entering referrals and prior authorizations in a healthcare setting. • 2 years' healthcare experience preferred. • High School Diploma or GED required. • Completion of medical assistant program from an accredited school of training preferred. • Able to communicate positively, professionally and effectively with others. • Knowledge of ICD9 and CPT codes. • Knowledge of Managed Care Plans. • Able to type by 10-key touch minimum of 40 words per minute (WPM). • Proficient with Microsoft Outlook, Excel, Word. • Effective written and verbal communication skills; able to establish and maintain a constructive relationship with diverse members, management, employees and vendors. • Bilingual English/Spanish required. • Knowledge working in Athena preferred.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible working hours • Paid time off • Remote work options