Alignment Health
501 - 1000 employees
Founded 2013
⚕️ Healthcare Insurance
💰 $135M Series C on 2020-03
Healthcare Insurance • Insurance • Healthcare
Alignment Health is dedicated to providing comprehensive care for Medicare members, emphasizing the needs of seniors, the chronically ill, and those who are frail. With a mission to transform senior healthcare, Alignment Health leverages a tailored care model and advanced technology to deliver high-quality, low-cost healthcare services. Their 24/7 concierge care team collaborates with trusted local providers to ensure that every member receives personalized care, reflecting the company's commitment to treating all members as valued family members.
Customer Service Representative, Bilingual in Spanish
🕒 May 15
🏄 California – Remote
💵 $44.8k - $67.2k / year
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
🗣️🇪🇸 Spanish Required
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Alignment Health
501 - 1000 employees
Founded 2013
⚕️ Healthcare Insurance
💰 $135M Series C on 2020-03
Healthcare Insurance • Insurance • Healthcare
Alignment Health is dedicated to providing comprehensive care for Medicare members, emphasizing the needs of seniors, the chronically ill, and those who are frail. With a mission to transform senior healthcare, Alignment Health leverages a tailored care model and advanced technology to deliver high-quality, low-cost healthcare services. Their 24/7 concierge care team collaborates with trusted local providers to ensure that every member receives personalized care, reflecting the company's commitment to treating all members as valued family members.
📋 Description
• Provides specialized member support in respective market or region • Conducts member engagement including Welcome Calls and New Member Onboarding • Ensures members have access to PCP and specialists to coordinate care • Assists with scheduling provider appointments and obtaining medical records • Resolves member inquiry calls regarding eligibility and benefits
🎯 Requirements
• Minimum 1 year of customer service experience • High-volume inbound customer service experience preferred • Knowledge of ICD-10 and CPT codes • Keyboard typing 40+ words per minute • High School Diploma or GED required • Bilingual English/Spanish preferred
🏖️ Benefits
• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development
Apply NowSimilar Jobs
🕒 May 15
Customer Service Specialist supporting HSN by answering inbound customer calls and problem-solving. Working remotely from Georgia with a high-paced environment and advancement opportunities.
🕒 May 15
Customer Service Specialist supporting HSN by answering inbound customer calls and promoting products. Working from home, handling high-volume inquiries and assisting customers with various requests.
🗣️🇪🇸 Spanish Required
🕒 May 15
Customer Service Specialist supporting HSN by handling inbound customer calls and promoting products remotely. Providing problem-solving assistance and maintaining a high-call volume environment.
🕒 May 15
Associate Sales Support Specialist enhancing efficiency for sales teams at Lighthouse by managing data and supporting sales processes. Collaborating with various internal teams to facilitate seamless service delivery.
🇺🇸 United States – Remote
💵 $55.2k - $73.2k / year
💰 $23M Debt Financing on 2016-08
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🦅 H1B Visa Sponsor
🕒 May 15
Bilingual Remote Customer Support Specialist providing exceptional service through various communication channels. Involves supporting customers with accurate information on orders, promotions, and returns.
🇺🇸 United States – Remote
💰 $56.4M Post-IPO Debt on 2009-05
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
🗣️🇪🇸 Spanish Required
