Technical Engineering Manager – Platform

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Alkami Technology

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2009

🏦 Banking

💳 Fintech

☁️ SaaS

💰 $300M Post-IPO Debt - Alkami Technology on 2025-03

Banking • Fintech • SaaS

Alkami Technology is a digital banking software company that provides a cloud-based Digital Sales & Service Platform for banks and credit unions. Its platform combines onboarding and account opening (via MANTL), digital banking, and data & marketing solutions to enable anticipatory, data-driven customer experiences, faster account origination, fraud protection, payment reporting, and personalized marketing. Alkami serves financial institutions (retail and business customers) and offers integrations, developer tools, and implementation support to drive deposit growth, reduce churn, and improve operational efficiency.

📋 Description

• balancing hands-on technical contributions with leadership and delivery management • 20-30% of your time will be spent designing, coding, and reviewing core services • Lead by example; focus on building, scaling, and empowering your engineering team • Treat the platform and its APIs as products — ensuring they are robust, secure, scalable, and deliver exceptional developer experience • Measure success by the impact and velocity of your team, quality and adoption of platform APIs, and ability to grow engineers into the next generation of technical leaders • Write and review code, debug complex issues, design and evolve APIs, and deliver scalable platform services • Define API contracts, SLAs, and usability standards; manage API lifecycle from design → rollout → monitoring → EOL • Drive architecture and design decisions for cloud-native systems, APIs, SDKs, and developer tooling • Hire, mentor, and coach engineers; conduct performance reviews; foster growth and career progression • Define and track KPIs (deployment frequency, MTTR, test coverage, SLA adherence); balance speed with quality • Demonstrate strong user empathy in both design and technical discussions; proactively bring forward user paths to ensure solutions account for ideal, edge-case, and failure scenarios across the user journey

🎯 Requirements

• 8+ years in software engineering • 2–4 years in technical leadership or management • Strong coding and debugging skills in at least one backend/systems language (Java, Go, C#, Python) • Expertise in distributed systems (scalability, performance, fault tolerance) • Cloud-native experience (Kubernetes, containers, multi-cloud, serverless) • Proficiency with CI/CD, GitOps, infrastructure-as-code (Terraform, Pulumi) • Expert in designing and evolving REST/GraphQL APIs with scalability, security, and backward compatibility • Experience defining API SLAs, contracts, standards, and documentation • Familiarity with API gateways, rate limiting, caching, and observability • Proven ability to deliver developer experience (DX) through SDKs, self-service tooling, and developer portals • Full API lifecycle management experience: design → versioning → rollout → monitoring → deprecation/EOL • Strong people management skills: hiring, coaching, performance management • Proven track record of shipping secure, reliable, and scalable APIs/platforms • Experience balancing velocity and quality in agile environments • Excellent communication and collaboration skills with both technical and non-technical stakeholders.

🏖️ Benefits

• remote-first environment • unlimited paid time off • 401(k) with employer match • fun culture