National Account Project Manager

🔥 13 hours ago

🦌 Connecticut, Massachusetts, +2 more states – Remote

🦌 Connecticut – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote 🔔 Pennsylvania – Remote

💵 $65k - $75k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👷‍♀️ Project Manager

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Allegion

WebsiteLinkedInAll Job Openings

10,000+ employees

🔐 Security

🔧 Hardware

🏭 Manufacturing

Security • Hardware • Manufacturing

Allegion is a global security products company focused on protecting people and property at the door and adjacent entry areas. It designs and manufactures a range of physical and electronic access solutions — from mechanical locks and residential hardware to advanced electronic and biometric access devices — and markets products for both homes and businesses. The company operates multiple brands, runs an investment/ventures arm, and emphasizes ESG, investor relations, and M&A activity to expand its portfolio and capabilities.

📋 Description

• Manage 450–550 national account projects annually from order intake through final installation and closeout. • Read and interpret architectural drawings and specifications to identify required products and ensure compliance with project requirements. • Enter and maintain orders in D365 (Dynamics 365), including release of orders to the factory and ordering Class 2 parts for distributor orders. • Coordinate with Credit to resolve credit holds and ensure timely order processing. • Serve as the primary point of contact for customers — provide status updates, gather installation dates, and respond to questions. • Collaborate with internal branch offices to drive seamless project execution by delivering complete project files, detailed documentation, and clear installation instructions. • Track each project’s status in a centralized tracker; maintain accurate, up-to-date project information (order status, ship dates, install dates, issues, next steps). • Proactively follow projects to ensure on-time shipment and installation; if a shipment or install does not occur, gather required information and take corrective actions to get the project back on track. • Work with the Contracts team to obtain signed agreements and with Billing to ensure accurate and timely invoicing. • Escalate issues promptly and appropriately using Microsoft Teams and phone calls (preferred) rather than relying solely on email. • Communicate cross-functionally with Factory, Operations, Distribution, and Service teams to resolve delays or quality issues. • Provide regular reporting to account leadership on project health, risks, and recovery actions. • Maintain documentation and audit trails for project decisions, changes, and approvals. • Support continuous improvement by identifying process gaps and contributing ideas to increase efficiency and on-time performance. • Travel: less than 10% Preference for candidate to be in Eastern or Central Standard Time.

🎯 Requirements

• 2-3+ years of project management or account management experience in manufacturing, distribution, or construction-related fields; experience with Auto doors/access controls or related products is a strong plus. • Proficiency with Microsoft Dynamics 365 (D365) or similar ERP systems. • Strong working knowledge of Microsoft Teams, Outlook, and Excel. • Demonstrated ability to manage a high volume of projects (400+ annually). • Excellent customer-facing skills and the ability to build credibility and trust with national accounts. • Strong problem-solving skills and attention to detail. • Proven ability to escalate effectively and drive cross-functional resolution. • Comfortable working in a fast-paced environment and adapting to changing priorities.

🏖️ Benefits

• Health, dental and vision insurance coverage, helping you “be safe, be healthy” • Unlimited Paid Time Off • A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period • Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses • Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses • Disability Insurance –Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury • Life Insurance – Term life coverage with the option to purchase supplemental coverage • Tuition Reimbursement • Voluntary Wellness Program – Simply complete wellness activities and earn monetary rewards • Employee Discounts through Perks at Work • Community involvement and opportunities to give back so you can “serve others, not yourself” • Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching