Insurance Technician II – Billing, Life Insurance Operations

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Alper Seguros

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

🤝 B2B

⚕️ Healthcare Insurance

☁️ SaaS

💰 $27.7M Post-IPO Equity - Alper on 2022-07

B2B • Healthcare Insurance • SaaS

Alper Seguros is one of Brazil’s largest insurance brokerages offering a broad portfolio of corporate and personal insurance products, digital platforms and risk-management services. The company serves a large B2B client base and individual customers with solutions including corporate benefits and health plans, cyber risk, cargo and transportation insurance, agribusiness insurance, auto and personal lines, reinsurance and specialty risk products. Alper also operates digital platforms (Dr. Alper telehealth, VC+Seguro online contracting, AlperAgroTech) and a partner distribution network to streamline sales and administration.

📋 Description

• Ensure the billing kits are reviewed and sent to clients within established SLAs so that payments are made by the due dates. • Receive and verify the transactions/files submitted by the client, ensuring they comply with contractual rules. • When analysis of the Enrollment Proposal is required, be responsible for reviewing, sending and following up with the insurer and the client. • Upload files to the insurers' websites or send them by e-mail when required. • Download invoices via the websites/channels provided by the insurers, verify and send them to clients; if there are inconsistencies, return them to the insurer for the necessary adjustments. • Store the files provided by clients and insurers in each client's internal system. • Prepare reports and cost allocations (prorations) using internal tools, following the model requested by the client. • Send the billing kits, within the established SLA, containing the required files by e-mail or through the system to clients. • Negotiate extensions of boleto due dates with carriers/operators in case of failures or delays by the team. • Clarify client doubts via e-mail or phone. • Post endorsements in Alper's internal system. • Keep internal controls properly completed and updated. • Propose improvements to the processes under your responsibility. • Contribute to the training of Insurance Technician I staff. • Participate in meetings with clients. • Focus on corporate clients.

🎯 Requirements

• High school diploma required; coursework toward a university degree in Business Administration, Insurance, or related fields is desirable. • Microsoft Office / Google Workspace. • Basic knowledge of Group Life Insurance. • Behavioral: commitment to delivery quality; organized; analytical; good communication skills.

🏖️ Benefits

• Medical and dental coverage provided by Bradesco Seguros. • Meal or grocery allowance via a flexible card. • Transportation voucher. • Profit sharing (PLR). • Total Pass: plans with top-tier gyms and exclusive pricing. • Life insurance. • Partnerships with language schools, exchange programs, universities and various courses. • Discounts on personal insurance for you, your parents, children and spouse. • Childcare allowance and programs that promote maternal and baby health. • Day off on Insurance Professional's Day.