Assistant Regional Sales Manager – Eastern U.S.

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Alta Cima Corp

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1999

🛒 Retail

🏠 Real Estate

👥 B2C

Retail • Real Estate • B2C

Alta Cima Corp appears to operate Factory Expo Home Centers. Factory Expo Home Centers is a national, consumer-facing retailer of manufactured homes, mobile homes and park models that sells factory-direct pricing through factory-located model village sales centers and outlet centers across the United States. The company emphasizes factory-direct savings, ships homes coast-to-coast from major builders (e. g. , Cavco, Champion, Clayton), and provides on-site model tours and sales counseling. Its business model is focused on retail sales of factory-built housing and consumer delivery/placement across U. S. states.

📋 Description

• Assist Regional Sales Manager in leading, coaching, and developing General Managers and sales teams. • Support sales performance and the achievement of company objectives. • Partner with General Managers to foster a culture of accountability for sales growth, customer satisfaction, employee morale, and expense control. • Coach General Managers and sales teams on core sales processes, including phone calls, customer engagement, follow-up strategies, and closing techniques. • Collaborate with the RSM to develop and execute performance improvement plans. • Provide ongoing coaching, mentoring, and leadership development. • Visit assigned locations regularly. • Assist with recruiting, interviewing, hiring, onboarding, development, and retention efforts. • Monitor key performance indicators, including lead generation, appointments, conversion rates, backlog, closings, cancellations, and gross profit. • Ensure execution of company sales promotions, programs, and initiatives. • Monitor deal flow, contract accuracy, customer timelines, and backlogs. • Assist in resolving challenges impacting customers, sales performance, and team members. • Monitor sales centers websites to ensure accuracy, quality and consistency to enhance the customer experience. • Support compliance with company policies, licensing requirements, regulatory standards, and safety expectations. • Promote a customer-first culture. • Monitor customer satisfaction and service standards. • Assist with resolution of escalated customer concerns and complex service issues. • Confirm customers receive professional, timely, and consistent communication throughout the home-buying process. • Identify opportunities to improve the customer experience and strengthen the company's reputation within each market. • Monitor home inventories, display furniture and décor, and location expenses. • Review location scorecards, performance metrics, and operational reports to identify opportunities for improvement. • Assist in developing annual sales goals, forecasts, and business plans. • Serve as a communication liaison between assigned sales centers, the Regional Sales Manager, and corporate departments. • Communicate Company objectives, initiatives, policies, and expectations, to field leadership. • Serve as acting Regional Sales Manager during temporary absences. • Assist with leadership development, training initiatives, and special projects. • Provide additional support to locations experiencing leadership transitions or performance challenges.

🎯 Requirements

• Bachelor's degree or equivalent combination of education and relevant experience preferred. • Minimum five years of progressive retail sales leadership experience, including experience coaching, leading and developing sales teams. • Experience managing a retail sales center, branch, or multi-location operation preferred. • Ability to travel up to 75% throughout region, some day trips, some overnight. • Ability to coach, mentor, and develop leaders and high-performing teams. • Understanding of financial matters. • Excellent communication, presentation, and people skills. • Problem-solving, decision-making, and conflict resolution abilities. • Ability to analyze business performance metrics and implement improvements. • Highly organized with strong time management and prioritization skills. • Ability to thrive in a fast-paced, customer-focused environment. • Experience with CRM systems and Microsoft Office Suite, including Outlook, Excel, Word, Teams, and reporting systems. • Manufactured housing home sales, retail management, or related industry experience a plus.

🏖️ Benefits

• Medical, Dental, and Vision Insurance • 401(k) • Company Paid Life Insurance • Short-Term & Long-Term Disability • Paid Time Off • Employee Assistance Program