Customer Solutions Manager – Technical

Job not on LinkedIn

🔥 0 minutes ago

🇪🇺 Europe – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sony Semicon (IL)

WebsiteLinkedInAll Job Openings

201 - 500 employees

🚘 Automotive

🏥 Healthcare

🏭 Manufacturing

Automotive • Healthcare • Manufacturing

Sony Semicon (IL), formerly known as Altair Semiconductor, is a market leader in the field of Cellular IoT and AI for image sensing. The company specializes in pioneering innovation in cellular IoT technology, offering a range of advanced chipsets that support LTE, IoT, and AI applications. With a focus on ultra-low power consumption and robust security features, Sony Semicon IL provides integrated solutions for applications such as smart metering, connected vehicles, and smart cities. By leveraging the legacy and technological expertise of Sony Corporation, the company is committed to driving the vision of the Internet of Things (IoT) and enhancing creativity through cutting-edge technology.

📋 Description

• Support pre-sales activities by engaging with prospective customers, understanding their technical requirements, and positioning Altair's solutions • Lead and support customer technical evaluations, including proof-of-concept engagements, benchmarking, hands-on solution validation, workshops, and technical demos • Own the technical relationship with assigned customers throughout the full lifecycle, from initial engagement and evaluation through post-sale adoption and expansion • Understand customers' engineering, integration, and connectivity challenges and translate them into actionable solutions • Lead onboarding, technical enablement, and solution design sessions with customer engineering teams • Collaborate with Sales, Product, and R&D to advocate for customer needs and influence product direction • Identify expansion opportunities and support renewals by demonstrating measurable business impact • Troubleshoot complex technical issues and coordinate with internal experts to resolve them

🎯 Requirements

• 5+ years of experience in customer-facing technical roles such as Technical Account Manager, Solutions Engineer, or Pre-Sales/Post-Sales Engineering • Strong technical background, ideally in cellular technologies (4G/5G, NB-IoT, LTE-M), embedded systems, or related domains • Engineering or scientific degree in Electrical Engineering, Computer Engineering, Computer Science, Communications, or related field • Proven ability to manage complex customer relationships and drive technical outcomes • Excellent communication skills in English • Additional Eastern European languages are a plus • Comfort working across time zones with global teams • Self-starter mindset suited to a remote, distributed environment • Hands-on experience with embedded development tools, firmware, or cellular protocol stacks is nice to have • Familiarity with IoT device certification, module integration, or carrier approval processes is nice to have • Background in IoT, automotive, industrial automation, telecommunications, or consumer electronics is nice to have

🏖️ Benefits

• Remote-first role with flexibility and autonomy • Competitive compensation and benefits aligned with your local market • Opportunity to work on technically challenging problems with leading global customers • Collaborative, international team • Self-starter environment suited to a remote, distributed setting