Product Coordinator

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Altametrics

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1997

☁️ SaaS

🤝 B2B

🏢 Enterprise

SaaS • B2B • Enterprise

Altametrics is a provider of all-in-one restaurant management software and back-office systems designed for restaurants and multi-unit chains. Their SaaS platform integrates point-of-sale, workforce management and scheduling, inventory and purchasing, food-safety/compliance tools, reporting and business intelligence, and accounting to help operators increase sales, control costs, and improve profitability. Altametrics also offers training, support, integrations, and enterprise-grade solutions for franchisees and large restaurant groups.

📋 Description

• Experience building or managing B2B SaaS products, ideally in restaurant tech, hospitality tech, POS, payroll, accounting, inventory, online ordering, loyalty, or payments. • Ability to translate complex operational challenges into clear product requirements, user stories, acceptance criteria, and release priorities. • Comfortable working directly with engineering, QA, design, sales, customer success, implementation, and support teams. • Strong enough technically to understand APIs, integrations, databases, mobile/web apps, and third-party systems without needing to code daily. • Educate customers on how to best use the product, troubleshoot initial issues, and resolve escalated support tickets. • Analyze market trends, track competitor offerings, and collect customer feedback to share with leaders and engineers. • Manage the production process and ensure that products are being manufactured on time and to specifications.

🎯 Requirements

• Bachelor's degree in Product Design, Computer Science, or related field • 2+ years of experience in product development/coordination • Excellent communication and organizational skills • Detail-oriented with strong problem-solving skills • Able to work independently and manage multiple projects efficiently • Proficient in Microsoft Office Suite and project management software • Knowledge of product design, materials sourcing, and manufacturing processes • Able to work cross-functionally and manage relationships with internal and external stakeholders • Understands restaurant operations beyond buzzwords: labor, food cost, menu management, refunds, voids, modifiers, kitchen flow, reporting, and franchise/multi-unit needs.

🏖️ Benefits

• Dynamic, friendly, and energetic work environment • Constant new challenges, expectations, responsibilities, and endless growth opportunities