Compliance Lead

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Altisource

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1999

🏠 Real Estate

💸 Finance

💳 Fintech

Real Estate • Finance • Fintech

Altisource is a trusted provider of comprehensive mortgage and real estate solutions. The company offers a wide range of services including online marketing and auction platforms for residential real estate, asset management for real estate owned (REO) properties, and full-service real estate brokerage. Altisource also provides title and settlement solutions, appraisals and valuations, mortgage fulfillment, and risk management services. They serve servicers, originators, and investors, with specialized services designed to maximize results, minimize costs, and mitigate risks associated with real estate and mortgage transactions. Furthermore, Altisource offers platforms for vendor management, commercial servicing, and construction risk management. Their solutions aim to enhance quality, lower costs, and increase efficiencies in real estate transactions.

📋 Description

• Document all process, workflow and system gaps and implement fixes • Work with compliance/risk to address open issues and formalize follow-up and sign off process • Implement and manage in house REO settlement operation initiatives • Implement and maintain strategies which will help the company manage a high volume of production without errors • Manage productivity requirements and implement strategies to improve production • Focus on the needs and expectations of internal and external customers • Manage customer expectations and improve performance by working through process and product deficiencies • Use customer feedback and quality performance results to champion changes in personnel, processes, or technology to deliver excellence in the settlement function • Manage quality performance and turn-around-times for each settlement vendor • Continually provide feedback to vendors to develop strong strategic relationships • Assist in the clarification or resolution of issues as they arise between vendors and operating personnel • Act as the subject matter expert and communication bridge between staff members and vendors as needed • Monitor daily production reports and proactively manage files as they approach SLA • Using the results of the quality control process, initiate and execute training plans for continual improvement of all settlement activities • Assist in the development and implementation of internal settlement activities • Create comprehensive training material to achieve 100% compliance with all state regulations for REO settlement activities • Design Process, workflow, and system requirements for all REO settlement related activities • Optimize and implement process and technology plans to deliver excellence in the settlement function

🎯 Requirements

• This position requires a minimum of 6 years’ experience in the REO settlement or Title insurance industry with a demonstrated pattern of advancement and a breadth of experience • Detailed knowledge of REO and the settlement function with up-to-date information on state level requirements for closing the transactions in REO space • Ability to work on multiple projects simultaneously and work closely to achieve SLA for those projects • Ability to work with cross-functional, multi-cultural teams

🏖️ Benefits

• Attractive salary commensurate with skills, experience and qualifications • Comprehensive insurance plans; - Medical insurance for employees and family, Personal Accident Benefit and Life Insurance for employees • 10 paid holidays, plus 26 paid days off per year • Lots of employee engagement activities • Unbeatable work from home flexibility