EMEA Enterprise Account Manager

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November 12

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Altium

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Enterprise • Hardware • SaaS

Altium is a leading software company specializing in PCB (Printed Circuit Board) design tools and related software solutions. Their flagship product, Altium Designer, is widely recognized as one of the most popular PCB design software tools available. Altium also offers Altium 365, which enhances collaboration across the entire PCB design process by allowing sharing and management of design projects online. The company provides a range of PCB design solutions to various industries, including automotive, aerospace, consumer electronics, and medical devices. Altium further supports users with training, certification, and academic resources, catering to both professional designers and educational institutions.

501 - 1000 employees

Founded 1985

🏢 Enterprise

🔧 Hardware

☁️ SaaS

📋 Description

• Act as the primary point of contact for a robust portfolio of assigned Enterprise customers and own the interface (onboarding, ongoing account management, and long-term retention/growth of the relationship and revenue) • As an owner of assigned accounts, you will place an emphasis on identifying and communicating readiness levels, requirements, schedules, and risks to realizing forecasted revenue on or ahead of schedule • Serve as the team's internal expert in a particular verticals • Experience building long-term and successful customer relationships demonstrating empathy, active listening, and resiliency skills • Track record of demonstrating sound business judgment, evaluating alternatives, and making recommendations that were adopted and ultimately successful • Ability to negotiate successfully, prior and after a contract is signed • Excellent written and verbal communication skills, including ability to craft and present professional presentations at all levels • Ability to manage execution of significant or complex contracts including initial intake, renegotiation of terms, and schedules • Manage and update the pipeline of opportunities within SalesForce • Availability and willingness to travel as needed to customer sites and meetings

🎯 Requirements

• 6+ years of business development or account management experience • Fluent in German • Fluent in French is a plus • 6+ years working with customers to support a technical product/service • Experience building long-term and successful customer relationships by demonstrating empathy, active listening, and resiliency skills • Significant technical knowledge of design software or related technology • Ability to synthesize multiple unique requirements and suggest smart solutions, products, or features • Track record of demonstrating sound business judgment, evaluating alternatives, and making recommendations that were adopted and ultimately successful • Ability to negotiate successfully • Excellent written and verbal communication skills, including ability to craft and present professional presentations at all levels • Experience in the technology industry is strongly preferred but we will consider candidates with experience selling software as a service product • Availability and willingness to travel as needed to customer sites and meetings

🏖️ Benefits

• 🌅 Pension Benefit • 🧘 nilo.health + Calm App, mental health and wellbeing support • 📚 Professional development support • 🥳 Employee referral and employee-of-the-month programs • 🏖 Vacation days + paid sick days • 🫂 Special Leave for urgent family matters • 🖥 Home internet allowance • 🏡 Flexible working arrangements available based on role and location • 🚌 Low-cost public transportation • 🥪 Free fruit, snacks, and drinks in the office • 🚗 Free parking