
1001 - 5000 employees
đ€ B2B
đĄ Telecommunications
đ„ Healthcare
B2B âą Telecommunications âą Healthcare
Alvaria Inc. is a leading provider of contact center solutions that delivers an end-to-end platform designed to meet the demands of enterprise clients. The company specializes in compliance, omni-channel campaign management, and AI orchestration, catering primarily to industries such as banking, healthcare, telecommunications, and insurance. With over 50 years of experience, Alvaria has built a reputation for innovation and is trusted by top global organizations in various sectors.
đ June 16
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1001 - 5000 employees
đ€ B2B
đĄ Telecommunications
đ„ Healthcare
B2B âą Telecommunications âą Healthcare
Alvaria Inc. is a leading provider of contact center solutions that delivers an end-to-end platform designed to meet the demands of enterprise clients. The company specializes in compliance, omni-channel campaign management, and AI orchestration, catering primarily to industries such as banking, healthcare, telecommunications, and insurance. With over 50 years of experience, Alvaria has built a reputation for innovation and is trusted by top global organizations in various sectors.
âą Design, build, test, and deploy scalable Salesforce solutions across Sales Cloud, Service Cloud, and related platform capabilities âą Partner with business stakeholders, administrators, and integration teams to deliver automation, integrations, and user experiences âą Build and maintain Salesforce functionality using Apex, Lightning Web Components, Flows, validation rules, and approval processes âą Deliver end-to-end features, including requirements clarification, technical design, development, testing, release, and post-deployment support âą Design and implement Salesforce integrations with external systems using REST/SOAP APIs and middleware when appropriate âą Implement data models, security models, and performance best practices âą Troubleshoot production issues, perform root cause analysis, and drive preventative fixes âą Partner with Salesforce Administrators on declarative versus programmatic approach decisions âą Install, configure, and remove managed packages âą Create and maintain connected apps âą Create and maintain technical documentation for implemented solutions and integrations âą Deliver features on time with low defect rates, maintain a standards-compliant codebase and strong test coverage, stabilize integrations, reduce incidents, and improve user productivity through automation and UX
âą 5+ years of Salesforce development experience with Apex, LWC, SOQL, and SOSL âą Strong understanding of Salesforce Governor Limits and performance optimization âą Experience with Salesforce security and data access patterns, including sharing and CRUD/FLS enforcement âą Proven experience designing and implementing integrations with external systems âą Strong problem-solving skills and ability to work independently with minimal oversight âą Salesforce Platform Developer I or II certification preferred âą Experience with Service Cloud features, including Case Management, Omni-Channel, and Knowledge preferred âą Experience with asynchronous processing, including Queueable, Batch, and Platform Events preferred âą Experience with Salesforce CPQ and Experience Cloud preferred âą Familiarity with Salesforce release management and working across sandboxes preferred âą Familiarity with building and utilizing AI Agents preferred âą Technical proficiency in Apex, LWC, Aura, Lightning Design System, SOQL, SOSL, data modeling, Flows, declarative automation governance, APIs, integration patterns, and Make.com scenario design patterns âą Ability to communicate clearly in writing and verbally âą Ability to translate business requirements into technical solutions âą Comfortable working with cross-functional teams across time zones âą Working hours aligned to India business hours, with occasional overlap with US and EU stakeholders
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