Entertainment and VIP Travel Consultant

🕒 January 30

🇺🇸 United States – Remote

💵 $46.2k - $85.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

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American Express Global Business Travel

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2014

🤝 B2B

🚗 Transport

☁️ SaaS

B2B • Transport • SaaS

American Express Global Business Travel is a company providing comprehensive corporate travel management services. It offers technology-driven solutions to help businesses manage and optimize their travel programs efficiently, providing a range of services including booking, travel policy compliance, expense management, and reporting. The company supports clients worldwide, catering to a diverse range of languages and cultural needs, and is aimed at enhancing business travel experiences through innovation in the travel industry.

📋 Description

• Advise and arrange travel for corporate business customers (both individuals and groups) • Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services • Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations • Use of Sabre Global Distribution Systems (GDSs) • Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements • Use positive telephone service techniques and act on special customer requests • Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels

🎯 Requirements

• Passion for excellence in client service, including proactive anticipation of needs • Native GDS expertise Sabre • Three -Five Years of Corporate Entertainment and Production Travel experience only. • Professional communication (written and verbal) • Attention to detail • Act with integrity, and look after personal traveler information • Possess a strong understanding of the travel industry (background in business travel, entertainment travel to include production a plus. • Resolving customer issues quickly and independently / with supplier • Teamwork and openness to feedback

🏖️ Benefits

• Comprehensive benefits program including: health & life insurance, retirement savings program (with employer match), access to our global colleague assistance program and our wellness platform, eMindful. • Flexible benefits are tailored to each country and start the day you do. • Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. • Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. • An environment that champions Diversity, Equity and Inclusion.