Bilingual Customer Service Representative – Portuguese/Spanish

Job not on LinkedIn

🔥 12 hours ago

🇧🇷 Brazil – Remote

💵 R$4.5k / month

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Asset Insurance Agency

WebsiteLinkedInAll Job Openings

1 - 10 employees

🛡️ Insurance

Insurance

Asset Insurance Agency is an independent insurance agency based in Peabody, Massachusetts, dedicated to providing a range of insurance products including home, auto, life, renter's, and business insurance. The agency focuses on finding the best possible rates for its customers while ensuring they have the coverage they need. Unlike traditional insurance agents, Asset Insurance Agency prioritizes the customer’s interests, assisting them in navigating the complexities of insurance to ensure fair and prompt service in times of need.

📋 Description

• Serve as primary point of contact for client questions and service needs • Respond to phone and email inquiries promptly and professionally • Respond to inquiries regarding insurance availability, eligibility, coverages, policy changes, endorsements, billing clarification, certificates of insurance, and renewals • Use a customer-focused, needs-based review process to educate customers about insurance options • Maintain accurate documentation in the policy management system • Report to the Customer Service Team Leader • Collaborate with the CEO, underwriters, and inside sales members

🎯 Requirements

• Spanish/Portuguese Speaking proficiency • Strong interpersonal and teamwork skills • Demonstrated ownership and customer centric approach to all assigned tasks • Ability to work in a high volume, fast-paced environment managing multiple priorities • Knowledge of all insurance policies preferred • Excellent customer service skills • Detail-oriented mindset • Excellent written and verbal communication skills • 1 year of customer service experience in the insurance industry preferred • High School Diploma or GED equivalent