Senior Account Director

🕒 April 13

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Amwell

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501 - 1000 employees

Amwell (previously known as American Well) is a leading telehealth platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that digital care delivery will transform healthcare. The Company offers a single, comprehensive platform to support all telehealth needs from urgent to acute and post-acute care, behavioral health, as well as chronic care management and healthy living. With over a decade of experience, Amwell powers telehealth solutions for over 240 health systems comprised of 2,000 hospitals and 55 health plan partners with over 36,000 employers, reaching over 80 million lives.

📋 Description

• Collaborate and partner with internal and external assigned account teams to develop a strategic and tactical plan to achieve desired sales, engagement and growth targets • Responsible for the sale of Amwell’s core products and clinical programs within key accounts. • Work with third party clinical program partners in the interest of your assigned accounts and support open enrollment and or benefit fairs both in person and remote. • Effectively support implementation and nurture accounts to ensure optimal performance and success of Clinical Partner Programs through or third-party partners • Understand business objectives and vision; share those objectives with the Amwell team • Deep understanding of Health Plans, benefit structures and how Amwell’s products and programs may be implemented and leveraged by the client • Ability to leverage data analysis to identify emerging trends, opportunities for success, and areas needing attention. • Provide input and suggestions to marketing teams based on client feedback • Lead presentations and on-site visits with assigned accounts • Maintain professional internal and external relationships with both the payer account team and the ASO employer benefit team that reflect the core values of Amwell • Develop specific plans on how to grow existing accounts, maintaining a best practice template and guiding each ASO employer toward it. • Demonstrate service excellence • 10-25% travel required

🎯 Requirements

• A strong background in working for or with health plans and employers • Ideal candidate has experience selling, managing, and marketing condition management programs • Excellent presentation skills • Skilled relationship developer • Possess strong planning and organization skills, • Background in account management, marketing, program management • Comfortable dealing with and managing in an extremely fluid, fast-paced environment. • BS Degree required. 7-10 years’ prior experience working with or for health plans. An ideal candidate will have sold technology products or related services to health plan executives • A solid background in healthcare is a must

🏖️ Benefits

• Flexible Personal Time Off (Vacation time) • 401K match • Competitive healthcare, dental and vision insurance plans • Paid Parental Leave (Maternity and Paternity leave) • Employee Stock Purchase Program • Free access to Amwell’s Telehealth Services, SilverCloud and The Clinic by Cleveland Clinic’s second opinion program • Free Subscription to the Calm App • Tuition Assistance Program • Pet Insurance