Field Service Technician

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🕒 April 13

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Logo of ANA, Inc

ANA, Inc

51 - 200 employees

⚡ Energy

🚗 Transport

Energy • Industrial • Transport

ANA, Inc. is a leading supplier of high-quality equipment for construction, industrial, and equipment rental sectors, as well as utilities, municipalities, and telecom companies. As the exclusive North American supplier for AIRMAN mobile generators, air compressors, and MAC3 pneumatic tools, ANA ensures reliability and top-notch performance in their offerings. They are at the forefront of innovation with their hybrid energy system lineup, which has revolutionized energy storage applications and significantly contributes to reducing emissions. ANA's commitment to quality and sustainable solutions makes them a key player in driving the transition toward renewable energy and efficient resource management. Additionally, they emphasize customer-centric solutions, delivering equipment designed for minimal noise levels and optimal operational efficiency. ANA's expansive product lineup includes mobile generators, mobile air compressors, pneumatic tools, and hybrid energy systems, all aimed at enhancing productivity and sustainability in various industries.

📋 Description

• Performs all duties in a safe and effective manner according to the company’s policies and procedures. • Safely operate ANA service vehicles. • Performs installation and training services for our core customer base. • Troubleshoot problems and resolve in a timely manner. • Communicates information and documents with work computer and phone. • Provides superior customer service. • Maintains professional personal appearance. • Updates professional knowledge through constant study of ANA products. • Helps provide a positive team spirit daily. • Travel up to 80% throughout North America.

🎯 Requirements

• 2+ years of hands-on experience in field service, equipment maintenance, or a related technical role. • Trade school certification or technical training with a focus on engines, mechanical systems, or industrial equipment, or a bachelor’s degree in mechanical engineering, industrial technology, or a related field, preferred • Working knowledge of mechanical + basic electrical systems, including basic troubleshooting and diagnostics. • Comfortable interacting with customers and providing training • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) for reporting and documentation. • Ability to read and interpret technical manuals, schematics, and service documentation. • Strong problem-solving skills with the ability to perform equipment diagnostics and repairs in the field.

🏖️ Benefits

• Competitive pay • 401k with company contribution • Medical, Dental, & Vision • Life Insurance • Voluntary Accident Insurance • Voluntary Critical Illness Insurance • Employee Assistance Program • Employee Appreciation Programs

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