Global Renewals Operations Manager

🔥 2 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 11%

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Anaplan

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2006

💼 Consulting

📦 Logistics

🏥 Healthcare

💰 Secondary Market on 2018-03

Consulting • Logistics • Healthcare

Anaplan is a leading provider of connected planning and business modeling solutions. The platform enables organizations to transform their decision-making processes using intelligent planning, data management, and predictive insights. Anaplan serves a diverse range of industries, including consumer goods, financial services, and manufacturing, by offering tailored solutions that enhance productivity and drive digital transformation. Recognized by Gartner, Forrester, and IDC, Anaplan is a trusted partner for enterprises looking to improve collaboration and gain a competitive edge through agile and comprehensive planning tools.

📋 Description

• Develop and implement operational processes that bring rigor and consistency to the renewals business, aligned to overall revenue targets and business objectives • Conduct data-driven analysis to identify churn trends and revenue growth opportunities, translating insights into actionable recommendations and process improvements • Support annual planning activities, including territory design, target setting, and organizational planning, in collaboration with CS Operations and FinOps • Prepare reports and presentations for weekly forecasts and business review decks for executive audiences • Build and maintain cross-functional relationships for coordination and strategic alignment across day-to-day renewal operations • Support governance and continuous optimization of sales stages, pipeline hygiene, and selling effectiveness within the renewal sales motion • Contribute to AI-supported analytics and new AI-enabled capabilities that enhance renewals execution • Champion continuous improvement initiatives and consistent implementation of sales programs and process changes

🎯 Requirements

• Bachelor's degree or equivalent experience required; background in Mathematics, Finance, Accounting, or a similar field preferred • 5+ years of experience in Revenue Operations, Renewal Operations, Customer Success Operations, Business Analytics, or a similar role • Proven track record of success in an operations role within a high-growth SaaS or technology company • Strong communication skills in English, with experience crafting narratives for various audiences • Solid analytical background with hands-on experience using BI and analytics tools, and the ability to learn and leverage our in-house platform • Intermediate to advanced proficiency in Salesforce, CPQ, and Excel • Demonstrated ability to manage complex multi-stakeholder • Experience exploring and implementing AI-powered tools and solutions to improve operational workflows • Ability to manage multiple priorities and deadlines in parallel without sacrificing quality

🏖️ Benefits

• Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here • Equitable benefits and all privileges of employment • Reasonable accommodation for individuals with disabilities • Inclusive hiring and working environment • AI-assisted recruitment evaluation may be used

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