Customer Support I – Temporary, Contract Position

Job not on LinkedIn

🔥 14 hours ago

🇦🇷 Argentina – Remote

⏳ Contract/Temporary

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 12%

infoinfo

🗣️🇪🇸 Spanish Required

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Logo of Anima Consultores

Anima Consultores

1 - 10 employees

📣 Marketing

📦 Logistics

💼 Consulting

Marketing • Logistics • Consulting

Anima Consultores is a business consulting firm that supports the development of startups and small to medium-sized enterprises (SMEs) with a focus on people, culture, and processes. The team comprises young and enthusiastic professionals who believe in a more human-centered approach to work, aligning individuals with their roles and vocations. Their services include talent selection, training and coaching, organizational consulting, and team building, all aimed at fostering change and creating opportunities in flexible environments.

📋 Description

• Support users with account access and login issues • Assist with billing, payments, and subscriptions • Help users configure and access podcasts • Handle upgrades, cancellations, and plans • Troubleshoot technical problems • Follow up on and escalate cases when necessary • Accompany users in their inquiries and help resolve issues related to the digital media product

🎯 Requirements

• Advanced/fluent English, oral and written • 1 to 3 years of experience in Customer Support, Customer Success, Subscription Operations, or similar positions • Excellent written communication skills • Problem-solving, patience, and customer orientation • Ability to explain technical topics simply • Autonomy and good judgment to resolve and escalate situations • Comfort working with different digital platforms • Experience in SaaS, digital products, media, memberships, or subscription models is a plus • Knowledge of payment platforms, podcasts, or Customer Support tools is a plus

🏖️ Benefits

• 100% remote work • Temporary three-month project • Hourly payment in USD • Work primarily during Eastern Time (ET) business hours

Apply Now

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