Scheduling Specialist

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ANNA (Allied Network for Neurodevelopmental Advancement)

WebsiteLinkedInAll Job Openings

51 - 200 employees

⚕️ Healthcare Insurance

📚 Education

🌍 Social Impact

Healthcare Insurance • Education • Social Impact

ANNA (Allied Network for Neurodevelopmental Advancement) is a provider of naturalistic ABA (Applied Behavior Analysis) services aimed at supporting autistic children and their families. They offer a range of services including developmental evaluations, parent coaching, and after-school social groups, all focused on enhancing the growth, independence, and joy of children with neurodevelopmental differences. ANNA is committed to using evidence-based interventions and works with families to navigate insurance coverage, ensuring access to necessary care.

📋 Description

• Create, maintain, and finalize daily and weekly clinic schedules to ensure full client coverage and appropriate staff utilization. • Build schedules using Excel and Lumary, ensuring accuracy and alignment across all systems. • Post finalized schedules within established deadlines and communicate updates promptly to clinic teams. • Anchor scheduling decisions to staff availability, client needs, and clinic operational requirements in collaboration with the Clinical Director. • Schedule observations with new BT trainees during orientation weeks. • Monitor the texting dashboard in Lumary for scheduling-related messages and respond accordingly. • Respond promptly to client cancellations, late arrivals, no-shows, and staff callouts by notifying team members and making necessary schedule adjustments. • Identify and implement same-day or next-day coverage solutions to minimize service disruptions • Balance hours across BTs, with particular attention to hourly staff equity. • Schedule staff primarily within their designated pods, ensuring cross-pod coverage only by qualified and approved staff. • Ensure compliance with required meal breaks and session duration standards. • Schedule and track non-billable time (NBT) in alignment with weekly and daily allocation guidelines. • Ensure NBT is used appropriately for approved activities (e.g., supervision, pod meetings, cleaning, observations) and approved by the Clinical Directors when necessary. • Adjust schedules strategically to maximize billable time and minimize unnecessary non-billable hours. • Partner closely with Clinical Directors and clinical team members to align schedules with clinical priorities. • Participate in weekly scheduling reviews and planning meetings to prepare the upcoming week’s schedule. • Incorporate team and client updates shared by clinical staff into schedules in a timely and consistent manner.

🎯 Requirements

• Prior experience in scheduling, staffing coordination, or healthcare operations (especially ABA or allied health) preferred • Strong English communication skills, both written and verbal • Exceptional attention to detail and ability to manage shifting priorities quickly • Proficient with scheduling software, spreadsheets (Google Sheets/Excel), and time zone coordination • Comfortable working independently and during work hours noted above. • Reliable internet connection and quiet work environment

🏖️ Benefits

• Help shape the future of autism care for children and families • Be part of a mission-driven, supportive, and growth-oriented team • Work remotely with a flexible, international operations team • Competitive compensation with growth potential