Engineering Systems IT Support

🔥 13 hours ago

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Anord Mardix

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

⚡ Energy

🔧 Hardware

🤝 B2B

Energy • Hardware • B2B

Anord Mardix is a global electrical engineering and manufacturing firm specializing in critical power solutions for data centres, commercial and industrial customers. They design and produce switchgear, busway, modular power pods and skids, power distribution units, and power management systems (including SCADA/DCIM), and provide installation, service and lifecycle support. The company emphasizes reliability, customisation and energy-efficient, space-saving designs for critical infrastructure projects worldwide.

📋 Description

• Maintain and support Engineering IT services, ensuring they remain operational, performant, and fit for purpose, meeting the needs of end users • Support the management of deployment solutions, including building, testing, and debugging software packages • Efficiently manage and resolve tickets, including incidents, problems, and service requests related to installations, patching, and upgrades • Proactively ensure all end-user devices are fully patched and compliant with the latest approved software releases • Assist with technical support activities, as well as routine maintenance and administration tasks • Collaborate with other IT teams to support shared server responsibilities and overall IT operations • Contribute to the delivery of new and enhanced services as part of ongoing projects • Support server-related tasks as assigned by the manager • Install software and maintain software portals • Manage IT collections and system configurations • Provide hands-on support to end users by investigating and resolving IT-related issues • Occasionally support activities outside core business hours for major projects or system changes

🎯 Requirements

• A bachelor’s degree in computer science or a related field • Knowledge of Autodesk applications • Hands-on experience with deployment and inventory tools (e.g. SCCM, PDQ) • Strong knowledge of Windows environments (Windows 10/11, Windows Server 2019) and basic iOS knowledge • Ability to collaborate effectively within a multicultural and geographically distributed team • Strong verbal and written communication skills in English.

🏖️ Benefits

• A competitive salary and benefits package • A merit-based annual pay review • Enhanced annual leave • Employee recognition scheme and long service awards • Referral bonus • Volunteer days • Group Life Insurance, including a death in service payment and access to a virtual GP service 24/7 365 days a year • Sick pay scheme • Cycle to Work scheme • Enhanced maternity/paternity leave • Flexible/Remote/Hybrid Work based on your Job Function • Travel opportunities (role dependent) • Support in your well-being by access to Employee Assistance Programme offering free access to qualified counsellors and expert advice • On-site trained Mental Health First Aiders • Access to various discount programs (including food, activities, gym memberships etc.)