Bilingual Customer Service Representative

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🕒 March 28

🎰 Nevada, North Carolina, +2 more states – Remote

🎰 Nevada – Remote 🌲 North Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote

💵 $14 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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Ansafone Contact Centers

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1970

🤝 B2B

🏢 Enterprise

B2B • Enterprise

Ansafone Contact Centers is an award-winning U. S. -based contact center and business process outsourcing (BPO) provider offering inbound and outbound call center services, multi-channel customer support (phone, email, live chat, social media), custom IVR, bilingual and HIPAA-compliant solutions, and email management. With about 50 years of experience, Ansafone delivers scalable, 24/7/365 customer care, VIP support, and outbound sales services across industries like healthcare, education, financial services, government, retail, and utilities, focusing on customized integrations, KPI-driven performance, and single-call resolution.

📋 Description

• We are currently accepting applications and seeking self-motivated, professional, upbeat, friendly individuals to join our high call volume environment. • Does this sound like you? Are you bilingual in English and Spanish? Do you enjoy taking inbound or making outbound calls? Do you enjoy helping others and finding solutions? Are you passionate about learning new things? You thrive working within a diverse team in an inclusive culture? Do you enjoy staying busy working at a fast pace?

🎯 Requirements

• Bilingual in English and Spanish. • Computer skills in a windows-based environment. • Able to type at a minimum 25-30 words per minute • Able to demonstrate integrity, honesty, and a strong work ethic • Punctual, with great attendance. • Ability to multi-task while maintaining efficiency and composure. • Must be able to pass a post offer/pre-employment background check.

🏖️ Benefits

• Paid Training • WE PROVIDE ALL EQUIPMENT • Family Oriented Team • PTO • Medical, Vision and Dental • Company matching 401K plan • Employee Assistance Program • Short- and long-term disability • Life Insurance options