Anthology Careers
1 - 10 employees
👥 HR Tech
🤝 B2B
☁️ SaaS
HR Tech • B2B • SaaS
Anthology Careers is a company specializing in onboarding services and HR solutions for businesses. They provide tools and support for processes such as ADP onboarding, Workbright I-9 employment verification, and time and attendance management. The company also offers specific services for Canadian hires, ensuring compliance with various employment laws and regulations. Their platform facilitates the seamless onboarding of new employees while offering assistance through FAQs and live support.
Technical Support I
Job not on LinkedIn
🔥 0 minutes ago
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Anthology Careers
1 - 10 employees
👥 HR Tech
🤝 B2B
☁️ SaaS
HR Tech • B2B • SaaS
Anthology Careers is a company specializing in onboarding services and HR solutions for businesses. They provide tools and support for processes such as ADP onboarding, Workbright I-9 employment verification, and time and attendance management. The company also offers specific services for Canadian hires, ensuring compliance with various employment laws and regulations. Their platform facilitates the seamless onboarding of new employees while offering assistance through FAQs and live support.
📋 Description
• Managing the resolution of technical issues for a distinct set of customers • Troubleshooting complex web applications • Providing excellent customer management • Analyzing trends associated with the assigned customer base • Prioritizing numerous issues of varying severity • Collaborating extensively with peers • Drafting and reviewing Knowledge Base articles
🎯 Requirements
• 2-4 years of experience in a client-facing enterprise product support environment • Exceptional listening, written, and oral communication skills • Strong knowledge of system and database administration principles • Knowledge of PostgreSQL and MS SQL Server Database • Understanding of Internet application technologies including HTML, CSS, XML, JavaScript • Light experience with UNIX/Linux and Windows • Fluency in written and spoken English at CEFR B2 level or above
🏖️ Benefits
• Health insurance • Paid time off
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