Inetum
10,000+ employees
🤝 B2B
🏢 Enterprise
☁️ SaaS
💰 Post-IPO Equity on 2007-03
B2B • Enterprise • SaaS
Inetum is a European leader in digital services, providing technology consulting, solutions, and software innovation to businesses and public sector entities across 19 countries. With a workforce of 28,000 consultants, Inetum focuses on helping clients achieve digital transformation through a broad range of services, including consulting, software integration, and outsourcing, while prioritizing innovation, customer experience, and agility. Inetum partners with major software providers and offers solutions in vertical sectors like public sector, insurance, and healthcare. In 2023, Inetum achieved sales of 2. 5 billion euros, driven by its growth and scale ambitions.
Técnico de soporte, remoto
🔥 0 minutes ago
🗣️🇪🇸 Spanish Required
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Inetum
10,000+ employees
🤝 B2B
🏢 Enterprise
☁️ SaaS
💰 Post-IPO Equity on 2007-03
B2B • Enterprise • SaaS
Inetum is a European leader in digital services, providing technology consulting, solutions, and software innovation to businesses and public sector entities across 19 countries. With a workforce of 28,000 consultants, Inetum focuses on helping clients achieve digital transformation through a broad range of services, including consulting, software integration, and outsourcing, while prioritizing innovation, customer experience, and agility. Inetum partners with major software providers and offers solutions in vertical sectors like public sector, insurance, and healthcare. In 2023, Inetum achieved sales of 2. 5 billion euros, driven by its growth and scale ambitions.
📋 Description
• Técnico de atención en primer contacto tanto telefónica como web.
🎯 Requirements
• Ingles conversacional (Obligatorio) • Conocimientos básicos en Windows, redes (TCP/IP, DNS, DHCP) y correo. • Experiencia en soporte/mesa de ayuda y manejo de tickets (ITIL o similar). • Atención al usuario, comunicación clara y solución de incidencias siguiendo procedimientos. • Familiaridad con troubleshooting, sistemas de acceso remoto y herramientas de diagnóstico. • Nivel mínimo: técnico en informática/sistemas; certificaciones (A+ / CCNA) son un plus.
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