Enablement Engineer, Philippines, Singapore

Job not on LinkedIn

🔥 2 minutes ago

🌐 Philippines, Singapore – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷🏻‍♀️ Engineer

Where this job comes from

Posted on Appdome's careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

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Logo of Appdome

Appdome

201 - 500 employees

🔒 Cybersecurity

Cybersecurity

Appdome is a platform that automates mobile app protection in the CI/CD pipeline, focusing on ensuring the security of mobile applications. It offers certified secure mobile app security, mobile fraud prevention, and anti-malware solutions. Appdome specializes in a variety of services including mobile app development, no-code mobile security, and robust security measures such as anti-bot and bot detection across all Android and iOS applications.

📋 Description

• Support customer retention and growth by building trusted relationships, understanding customers’ security objectives, and driving successful outcomes • Act as a technical advocate for Appdome in pre-sales, trials, onboarding, and upsell engagements • Partner with Sales and Service Delivery to demonstrate Appdome’s value, remove technical barriers, and enable prospects, partners, and customers • Introduce Appdome to prospects and partners through presentations and product demonstrations • Scope and qualify technical requirements for trials, proofs of value, and customer onboarding • Lead proofs of value and technical evaluations, define success criteria, and guide customers toward successful outcomes • Drive adoption and expansion through onboarding workshops, training, and introductions to new offerings • Advocate for customer needs internally with Product, Sales, and Service Delivery teams • Deliver Appdome platform demos and technical presentations • Train partners and sales teams on positioning and technical usage • Maintain CDA templates, RFP materials, and enablement assets • Represent Appdome at partner events, webinars, and industry sessions • Use Appdome products and new features, raise bugs, provide feedback, and suggest improvements • Document prospect requirements in HubSpot and manage enablement engineering data in CRM • Draft and validate POV scopes • Conduct POV preparation meetings, register POVs in Totango, manage trial teams, and coordinate technical setup with SDEs • Run POV workshops and trial wrap sessions; maintain prospect contact and escalate technical issues • Support quote-sheet scope verification and participate in pricing and commercial discussions where scope influences strategy • Defend Appdome’s value during customer proposal meetings • Lead enablement for new product offerings and upsell trials • Lead kickoff calls, onboarding workshops, training sessions, and onboarding progress tracking • Collaborate with SDEs during go-lives, leading high-stakes or complex implementations and supporting standard ones • Develop training decks, onboarding content, and enablement sessions • Provide ongoing partner and reseller enablement • Serve as trusted technical point of contact for prospects and customers adopting new features • Follow the trial, onboarding, and go-live handoff model with Service Delivery Engineering

🎯 Requirements

• Strong understanding of mobile application architecture, including client-server communication, APIs, and SDK integration • Hands-on experience with application security concepts such as encryption, authentication, certificate pinning, runtime protection, and threat models • Ability to analyze mobile app behavior using logs, debuggers, proxies, network traffic inspection, and monitoring tools • Familiarity with cloud-native SaaS platforms, including deployment models, subscription licensing, and feature-based packaging • Experience supporting technical evaluations, proofs-of-concept, or trials in customer-facing environments • Proven ability to translate customer business objectives into technical requirements and solution designs • Experience leading technical workshops, demos, and enablement sessions for diverse audiences • Strong capability to own technical success during trials, POVs, and onboarding engagements • Ability to support upsell and expansion motions by identifying technical value and aligning it with customer needs • Experience working with partners, resellers, or system integrators, including technical onboarding and ongoing enablement • Skilled at managing multiple stakeholders across Sales, Product, Engineering, and Customer Success • Ability to advocate for customer needs internally and influence product roadmap and feature prioritization • Comfortable handling high-stakes customer interactions, including escalations and executive-facing meetings • Strong technical knowledge of mobile applications, Android and iOS platforms, and application security fundamentals highly preferred • 5+ years of experience in a customer-facing technical role, such as solutions engineering, technical enablement, implementation, or technical consulting • Proven ability to scope technical requirements, define success criteria, and lead proofs of value and technical evaluations • Excellent presentation and communication skills, with the ability to deliver product demonstrations and explain technical concepts to diverse audiences • Experience delivering customer onboarding, hands-on workshops, and technical training • Strong troubleshooting and problem-solving skills, with ownership of technical issues through resolution • Ability to collaborate across Product, Sales, and Service Delivery teams while managing multiple customer engagements • Ability to connect product capabilities to customer goals and support ongoing adoption and expansion • Successful experience in start-up and large company environments • Bachelor’s degree in a related field • Currently reside in Manila, Philippines, or Singapore • Legally authorized to work in the country of residence • Fluency in written and spoken English

🏖️ Benefits

• Performance bonus • Stock • Benefits • Other applicable incentive compensation plans

Apply Now

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