Operations Manager

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🕒 May 21

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Appsilon

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

💊 Pharmaceuticals

🤝 B2B

Pharmaceuticals • B2B

Appsilon is a technology company that partners with life sciences and pharmaceutical organizations to build open-source, validated data analytics and visualization solutions using R, Python, and Shiny. They provide cloud-native Statistical Computing Environments (SCEs), GxP-compliant infrastructure, Axon. R validation tooling, and SAS-to-open-source migration to accelerate clinical development, regulatory submissions, and enterprise analytics in highly regulated settings. Appsilon delivers B2B services combining software engineering, data science, and AI to produce production-grade clinical apps, dashboards, and automation for pharmaceutical and life sciences companies.

📋 Description

• Own and improve the systems, tools, and processes that help Appsilon scale securely, efficiently, and with less operational friction • Lead and develop the Operations team, including IT Administration and Security • Continuously improve operational scalability across Finance, Sales, Delivery, Technology, and People functions • Own and evolve the company’s operational tooling ecosystem and automation landscape • Strengthen operational resilience, business continuity, and security practices • Coordinate operational aspects of compliance initiatives, including ISO 27001 readiness and customer security requirements • Partner with external vendors, legal counsel, auditors, and the DPO on operational and compliance-related matters • Support organizational alignment by improving workflows, communication structures, and operational clarity across teams • Build and maintain operational documentation, policies, and internal enablement resources • Advise leadership on operational risks, scalability, tooling, security, and process optimization • Create an environment where teams can collaborate efficiently and focus on high-impact work.

🎯 Requirements

• 5+ years of experience in Operations, Business Operations, Internal Operations, or a comparable cross-functional operational leadership role • Experience working in a scaling organization (preferably consulting, professional services, SaaS, or technology-driven environments) • Hands-on experience managing operational processes across multiple business functions (Finance, People, IT, Delivery, Sales, or Security) • Practical experience owning and administering a multi-tool SaaS ecosystem • Experience introducing operational improvements, automation, or process standardization initiatives at organizational scale • Experience working with operational security, compliance, GDPR, ISO 27001, or customer audit processes • Experience managing external vendors, contract negotiations, and operational partnerships • Experience leading a small operational, IT, or cross-functional support team • Experience working directly with senior leadership and influencing organizational decisions.

🏖️ Benefits

• Fully remote work • Flexibility to collaborate across time zones • Time and budget for professional development • Modern equipment - MacBook or ThinkPad with Linux • A remote-first, trust-based culture built on ownership, accountability, clarity, and partnership.