Director – Professional Services

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🔥 8 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🔴 Lead

👔 Director

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Aptys Solutions

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2010

💳 Fintech

🏦 Banking

☁️ SaaS

Fintech • Banking • SaaS

Aptys Solutions is a fintech payments company that provides cloud-based, multi-channel payment platforms and services for financial institutions. The company offers an omni-rail payments suite (including ACH, wires, checks, instant pay, international wires, and mobile P2P) and products such as PayLOGICS and Moli to enable real-time and faster payment processing, FedNow integration, core system connections, and consolidated payments data. Aptys serves banks, credit unions, correspondents and fintech providers with scalable, secure payment processing, reconciliation, and routing solutions.

📋 Description

• Oversee the setup, configuration, implementation, testing, and training for all products and services • Report to the EVP of Operations and manage the Professional Services team • Develop project plans, implement, and continuously improve the Professional Services processes and procedures • Provide direction and vision for the Professional Services Team and related activities • Cultivate cross-functional relationships to ensure the relevance of our projects, products, and communication of the value of our services to customers • Manage the expenses of the Professional Services Department, identify and drive new opportunities to improve stickiness and loyalty to our products and services.

🎯 Requirements

• At least ten years of Payments and Technical Support, Setup, Implementation, and Project Management • At least three years of managing all aspects of a services business, including Project Management • Undergraduate degree in a technical or business field or related field or equivalent work experience • Experience in payment systems implementation, setup, configuration, testing, and training • Experience providing cross-functional leadership. • Experience leading initiatives to design or redesign existing professional services offerings with a successful execution.

🏖️ Benefits

• Excellent work-life balance • Generous PTO and holiday schedule • Health, vision, and dental insurance • 401K with company match