VIP Account Manager

🕒 April 24

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ARB Interactive

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2022

🎮 Gaming

🛍️ eCommerce

👥 B2C

Gaming • eCommerce • B2C

ARB Interactive is a dynamic company that powers innovations in consumer technology. Their flagship product, Modo Casino, is a free-to-play gaming platform that offers a wide array of casino games for players seeking excitement anytime, anywhere. The company also boasts a partnership with Publishers Clearing House, providing a platform for casual gaming and sweepstakes prizes, thereby engaging a large user base. ARB Interactive is focused on building a vibrant ecosystem of consumer technology innovations to enhance user experience.

📋 Description

• Manage a dedicated portfolio of VIP players, building strong relationships. • Provide support via phone, email, and text, resolving any player concerns. • Support and drive ongoing promotions and initiatives, enhancing the overall player experience and improving retention. • Develop in-depth knowledge of products, services, and promotional offerings on the Modo.us platform. • Collaborate with internal teams to align VIP strategies with the company’s broader goals.

🎯 Requirements

• Bachelor’s Degree in a relevant field. • Experience in the online Social Casino or iGaming industry is highly preferred. • Minimum of 2 years in VIP Account Management, Business Development, or a similar role. • Proven ability to conduct outreach campaigns that drive engagement and growth • Expert in player engagement, retention, and loyalty-building strategies. • Strong knowledge of social casino trends and player behavior. • Excellent verbal and written communication skills. • Strong organizational and project management skills, with the ability to prioritize tasks and meet deadlines.

🏖️ Benefits

• Health insurance • Paid time off • Flexible work arrangements • Professional development