Senior Systems Engineer, User Support

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🕒 February 17

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Arch Capital Group Ltd.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2001

💸 Finance

🏢 Enterprise

Insurance • Finance • Enterprise

Arch Capital Group Ltd. is a global leader in providing specialty insurance, reinsurance, and mortgage insurance solutions. Arch offers risk management and risk financing services across a range of industries and operates through distinct businesses in North America, Europe, and Australia. The company is known for its innovative approach to risk, utilizing cutting-edge analysis to target and price risks effectively. Arch Capital Group's portfolio and operations reflect their commitment to sustainability and governance while continually seeking new market opportunities. Additionally, Arch Capital is recognized for its financial strength and increasing shareholder value through strategic growth and investments.

📋 Description

• Responsible for the administration and operation of the firm’s Infrastructure. • Requires in-depth knowledge of Active Directory, Azure, MFA, VMware ESX, Windows security, and related technologies. • Install and maintain hardware and software on a virtualized Windows network. • Develop processes and procedures to ensure managed environments maintain the highest levels of availability, security, and quality. • Lead the security work stream of Active Directory consolidation program. • Identify risks and provide guidance regarding remediation of gaps, to facilitate delivery of a hardened and sustainable AD environment. • Deliver scripted solutions to assist with discovery and remediation of ad-hoc security gaps. • Follow all set procedures and policies pertaining to the Change Management system. • Develop capacity forecasts for managed environments that are proactive and prevent problems prior to outages. • Manage "crisis situations" to a satisfactory conclusion (even under stress). • Provide guidance on topics broadly related to information security risk and compliance. • Serve as escalation point and provide troubleshooting guidance and direction in resolution of escalated issues and/or complex production, application or system problems. • Candidate must be able to accommodate schedule flexibility to deal with escalations and occasional changes during non-core business hours.

🎯 Requirements

• A minimum of 5 years of relevant experience supporting a production environment. • At least 3 to 5 years of relevant practical experience managing/troubleshooting authentication services. • At least 5 plus years of strong Automation Experience.(PowerShell/Scripts/Terraform) • At least 5 years of advanced level Active Directory experience. • Knowledge of AKS, Kerberos, LDAP, Active Directory, DNS, DHCP. • Experience with implementation of backup/restore and disaster and recovery strategies. • Strong familiarity with security issues surrounding network computing and experience in implementation of security systems and controls. • Strong knowledge of MFA, Enterprise Apps, IaaS and PaaS in MS Azure • Expert knowledge of Active Directory, GPO's in a Windows Server 2019/2016 environment. • Significant experience with Windows operating systems scripting and troubleshooting. • Experience with user and security administration in the Windows environment. • Extensive experience with maintenance and administration of VMWare virtualized systems. • Knowledge of Microsoft Exchange, HP Proliant Servers, (Inc. iLO) are preferable. • Knowledge of Microsoft Windows and Non-Windows Server architectures, Virtualization Technologies. • Candidate must have a technologist mindset with aptitude to work on complex projects while possessing organization, time management, and multitasking skills. • Candidates should have excellent written and oral communication skills with ability to cross-train team members. • Strong ability to adapt to an extremely dynamic environment comprising of high degree of complexities and priorities.

🏖️ Benefits

• Competitive salary • Flexible working hours • Professional development opportunities