Arkose Labs is the leading bot management company, globally. Our innovative approach determines true user intent and remediates attacks in real-time. Risk assessments combined with interactive authentication challenges undermine the ROI behind attacks, providing long-term protection while improving good customer throughput. Backed by Microsoft, PayPal, SoftBank and Wells Fargo, Arkose Labs is hailed by customers as a user-friendly solution to an ever-evolving fraud landscape.

Arkose Labs

DevOps

• Lead a team of tight-knit, smart engineers passionate about reliability, availability & observability of large-scale distributed systems
• Be responsible for a team that operates large scale SaaS setup, Observability platform, etc.
• Seek out every path to support and improve your team's happiness, engagement, and effectiveness
• Champion a culture of learning, continuous improvement, and blameless retrospection within your team and across the company
• Mentor and grow your junior engineers, and empower and unblock your senior ones
• Partner with our Talent Acquisition team as we recruit, interview and hire the best engineering talent to join Arkose’s growing SRE team!
• 2+ years of professional software engineering experience, including large scale SaaS Infrastructure deployed in AWS, Azure or GCP.
• 4+ years of experience managing teams handling production for SaaS applications.
• 2+ years of experience in an Observability platform like Splunk or Datadog.
• An experienced manager familiar with the challenges of herding both sheep and cats in large-scale production environments.
• Experienced with owning reliability for web scale platforms.
• Conversant with a wide range of relevant tools and technologies! We don't expect managers to be writing code in their day-to-day job, but your interests should include some or all of: AWS, GCP, Go, Kubernetes, distributed systems (kafka, cassandra, zookeeper, elastic), Terraform.
• Some familiarity with compliance environments like SOC2 and FedRAMP would be ideal.
• Startup Experience
• Cybersecurity and/or Fraud Prevention Experience

Manager, Site Reliability Engineering (Remote OK)

Product Marketing

• Partner closely with sales, marketing, customer success, and product teams to understand our customers, their business challenges, and the competitive landscape
• Develop compelling and effective product content, sales collateral, and differentiated competitive materials through impactful messaging, proof points, success stories, and content
• Define, manage, and execute product launches and go-to-market plans for existing and new product capabilities
• Align closely with other functional teams on essential sales enablement needs
• Support growth marketing team to enable account-based marketing campaigns and digital marketing efforts
• Research and monitor competitors; identify core differences, strengths, weaknesses, and opportunities across our competitive landscape; develop compelling battlecards and other content for competitive programs
• Create and deliver captivating presentations for sales, customer engagements, partners, conferences, or analysts and influencers
• Contribute to white papers, solution briefs, blogs, social posts, webinars, and other marketing content
• Be a key product and domain expert for Arkose Labs

Remote Jobs at Arkose Labs

Arkose Labs

Manager, Site Reliability Engineering (Remote OK)

Arkose Labs

Product Marketing Manager (Remote Ok)

Arkose Labs