Manager, People Integrations

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Ascend Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💳 Fintech

🛍️ eCommerce

💰 $150M Series C on 2021-09

Fintech • eCommerce • Cloud Service

Ascend Group is a leading regional online business in Southeast Asia, focused on creating life opportunities for all through innovative digital services and infrastructure. The organization encompasses several brands including Ascend Money, a fintech company providing financial services, Ascend Commerce, a prominent e-commerce operator, and True Internet Data Center, a cloud service provider. Additionally, Ascend Bit is dedicated to developing blockchain solutions, propelling businesses towards digital transformation and growth in the digital economy.

📋 Description

• Lead People due diligence, partnering with benefits and legal vendors to identify key risks, issues, and areas for opportunity and mitigation • Develop the integration project plan, including timeline and deliverable milestones, and manage people integration from LOI signing through three months post-close in Microsoft Planner • Manage the harmonization of HR policies, practices, compensation, HR technology, and benefits across the partner firm and Ascend • Gather, organize, and migrate employee data from the acquired firm, ensuring accurate and complete employee information transfer • Own execution of the Platform Integration Playbook and the Add-On Playbook as part of the TST (Technology Stack Transition) process • Lead change management initiatives that ensure smooth transitions, focusing on employee engagement, communication, and reduced disruption throughout integration • Act as a cultural ambassador, conducting cultural due diligence and leading efforts to integrate and unify organizational cultures • Serve as the point of contact for employees from the acquired firm, addressing questions and concerns regarding integration, policies, and HR processes • Track employee sentiment through surveys and feedback tools, escalating concerns to senior HR leadership when necessary • Organize integration-related events, workshops, and training sessions that foster a smooth cultural transition, including open enrollments, system trainings, and HR Lead trainings • Establish post-acquisition onboarding and engagement programs, partnering with the Employee Experience Manager to integrate new employees • Ensure all HR processes during M&A comply with local labor laws, regulatory requirements, and internal policies through structured due diligence analysis • Identify and mitigate risks associated with HR integration, including legal, compliance, and employee relations challenges • Manage the seamless integration of Workday between the two entities, ensuring proper data migration • Troubleshoot HR system issues that arise during the transition and coordinate with IT and HRIS teams to ensure smooth adoption of systems by employees from the acquired firm • Partner closely with Finance, Legal, IT, and Operations to ensure smooth HR integration, serving as the HR representative on the M&A integration leadership team for talent and workforce matters • Lead cross-functional HR workstreams to ensure successful execution of integration plans • Track and report on HR integration progress against key indicators including retention rates, employee satisfaction, and cultural alignment • Provide regular updates to senior leadership, identifying risks and proposing mitigation strategies as needed.

🎯 Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field; Master's degree or HR certification (e.g., SHRM, SPHR) preferred • Minimum of 4 years of HR experience, with at least 3 years managing M&A integrations or large-scale transformations • Experience in professional services or accounting firms strongly preferred • Deep knowledge of HR processes and best practices for M&A, including HCM systems, legal and policy integration, and benefits harmonization • Proven ability to lead large-scale change efforts that foster engagement and minimize disruption • Strong understanding of labor laws, HR compliance, and risk mitigation, particularly in an M&A context • Demonstrated ability to collaborate across departments and lead multidisciplinary teams • Strong analytical and problem-solving skills, with the ability to develop data-driven solutions to integration challenges • Exceptional communication skills across all levels of the organization, from C-suite executives to front-line employees • Experience integrating different corporate cultures and building unity across merged teams • Strong project management skills with the ability to manage multiple projects simultaneously • Proficiency with Workday, payroll systems, and data migration, plus strong command of HR analytics and reporting tools and a project management platform such as Microsoft Planner or Wrike.

🏖️ Benefits

• Access to growth capital • Robust talent acquisition • Best-of-breed technology • Shared back-office services • Modernized equity incentives • Employee engagement programs