Customer Success Enablement Manager

🔥 14 hours ago

🏄 California – Remote

🏄 California – Remote

💵 $160k - $190k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

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Ashby

WebsiteLinkedInAll Job Openings

51 - 200 employees

Ashby helps scaling companies achieve their ambitious growth targets. With Ashby, teams of all sizes can run a fast and efficient hiring process. Trusted by companies including Opendoor, Figma, Notion, Deel and Modern Treasury.

📋 Description

• Collaborate closely with Customer Success Leadership and cross-functional teams • Create and curate learning paths, playbooks, and frameworks • Own onboarding for Customer Success Managers and Implementation Specialists • Manage enablement systems and make resources easy to access • Measure effectiveness of enablement programs and link to business outcomes

🎯 Requirements

• Experience in Customer Success or related fields • Strong understanding of enablement strategies and principles • Ability to partner effectively with CS leaders • Familiarity with learning management systems (LMS) and tools • Proven ability to measure program effectiveness and iterate based on data

🏖️ Benefits

• Competitive compensation, including equity • 10-year exercise window for stock options • Unlimited PTO with four weeks recommended per year • Twelve weeks of fully paid family leave in the US • Generous equipment, software, and office furniture budget • $100/month education budget with more expensive items covered with manager approval