Logistics Operations Manager

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Assistantly

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2021

👥 HR Tech

🎯 Recruiter

🏢 Enterprise

HR Tech • Recruitment • Enterprise

Assistantly is a company that specializes in providing top-tier virtual and executive assistants to businesses looking for efficient and cost-effective solutions. The company offers a wide range of services including administration, marketing, operations, finance, and client success, providing a substantial cost saving to clients. Assistantly focuses on easing the hiring, onboarding, managing, and retaining of highly skilled assistants by offering fully-managed and scalable plans with a fixed monthly rate. Their unique selling point is the provision of highly qualified "unicorn" assistants who are trained for efficiency and come with a dedicated success team, ensuring the best possible match for their clients' needs. Trusted by over 500 fast-growing companies worldwide, Assistantly's main goal is to help businesses grow faster and more effectively by managing the complexities of building a team.

📋 Description

• Execute daily logistics operations playbooks, applying independent judgment on the estimated 10% of cases that fall outside standard procedure. • Source and compare freight brokerage quotes, balancing delivery timelines against cost to secure the best option for each shipment. • Coordinate directly with freight brokers to confirm bookings, track shipments in transit, and resolve delays. • Reconcile inventory upon receipt, verifying quantities and condition against purchase orders and manifests. • Ensure timely warehouse inbounding, coordinating with warehouse teams to prevent processing bottlenecks. • Review commercial invoices for accuracy on cross-border shipments before they move forward. • Apply working knowledge of HS codes to classify shipments correctly and avoid customs delays. • Maintain accurate records in internal operations tools and calculators used for daily decision-making. • Flag discrepancies, delays, or exceptions to the appropriate internal team promptly and clearly. • Support ad hoc logistics projects and process improvements as the business scales. • Maintain strong detail orientation and dependable throughput across all daily operational tasks.

🎯 Requirements

• Background in logistics, freight, or e-commerce operations (must-have) • Working understanding of HS codes and customs classification (must-have) • Familiarity with commercial invoices and cross-border shipping documentation (must-have) • Ability to run daily operational playbooks independently, exercising judgment where needed (must-have) • Strong attention to detail and consistent, dependable daily throughput (must-have) • Comfortable coordinating directly with freight brokers and vendors (must-have) • Experience with inventory reconciliation processes preferred • Experience with internal ops software, calculators, or WMS platforms preferred

🏖️ Benefits

• Competitive salary • Paid US holidays • Paid wellness days • Health & wellness allowance • Monthly profit sharing • Long-term placement with real growth • Continuous upskilling in AI, Operations, and Leadership • Dedicated success coaching and support through Assistantly