Executive Assistant – IT & Client Support

🔥 0 minutes ago

🇿🇦 South Africa – Remote

💵 $700 - $900 / month

⏱ Part Time

🟡 Mid-level

🟠 Senior

📁 Client Services

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Assist World

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2022

🎯 Recruiter

🤝 B2B

Recruitment • B2B

<Assist World> Assist World is a virtual assistant staffing and outsourcing company that matches businesses with vetted remote assistants across administrative, accounting, customer service, sales, social media, e-commerce, and industry-specific roles. They provide rapid discovery, matching, and onboarding, a management dashboard and dedicated account managers, and a satisfaction guarantee with rematch or refund options. Assist World serves businesses globally, emphasizes cost-effective, flexible staffing (part-time or full-time) with no long-term lock-ins, and promotes a bench of thousands of pre-vetted assistants for scalable teams.

📋 Description

• Support the Head of IT/Technical Support with a busy workload, projects, tasks, and client issues • Manage and organize the Head of IT's calendar • Schedule meetings, appointments, and follow-ups • Protect time for high-priority technical work • Identify and proactively resolve scheduling conflicts • Track outstanding tasks, deadlines, deliverables, and active projects • Follow up on overdue or stalled items • Help prioritize competing demands and keep projects moving forward • Maintain organized task lists and project records • Identify bottlenecks before they become problems • Communicate with clients via email regarding technical issues, updates, delays, and resolutions • Provide timely updates and follow up with clients on progressing issues • Escalate technical matters when required • Update and maintain CRM records • Accurately document client information and activity • Track open issues, communications, and follow-ups • Organize internal processes and documentation • Take ownership of recurring administrative tasks and improve processes where possible • Help clear the existing backlog, establish better systems, and bring structure to the workload • Initially work 20 hours per week, transitioning to approximately 10 hours per week after the backlog is reduced and systems run smoothly

🎯 Requirements

• Previous experience as an Executive Assistant, Virtual Assistant, Project Coordinator, Operations Assistant, or similar role • Experience with calendar management • Experience using a CRM system • Strong written English and professional email communication • Excellent organizational and time-management skills • Ability to manage multiple projects and deadlines simultaneously • Comfortable working independently with minimal supervision • Strong computer and technology skills • Comfortable working in a remote environment • Spanish-speaking/bilingual candidates are preferred, but Spanish is not required • Experience supporting an IT, technical support, software, or technology team is preferred • Experience with project management platforms is preferred • Experience handling client support or account management is preferred • Experience working with technical teams or managing a high volume of service requests is preferred

🏖️ Benefits

• 100% remote • $50 birthday bonus • $200 testimonial bonus • No tracker