Luxury Travel Operations Coordinator

Job not on LinkedIn

🔥 12 hours ago

🌐 Philippines, South Africa – Remote

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💵 $700 - $900 / month

⏱ Part Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 11%

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Logo of Assist World

Assist World

51 - 200 employees

Founded 2022

🎯 Recruiter

🤝 B2B

Recruitment • B2B

<Assist World> Assist World is a virtual assistant staffing and outsourcing company that matches businesses with vetted remote assistants across administrative, accounting, customer service, sales, social media, e-commerce, and industry-specific roles. They provide rapid discovery, matching, and onboarding, a management dashboard and dedicated account managers, and a satisfaction guarantee with rematch or refund options. Assist World serves businesses globally, emphasizes cost-effective, flexible staffing (part-time or full-time) with no long-term lock-ins, and promotes a bench of thousands of pre-vetted assistants for scalable teams.

📋 Description

• Manage and respond to client and supplier emails related to active trips • Arrange airport transfers, hotel transfers, and other transportation • Send VIP, pre-arrival, and preference emails to hotels before client stays • Communicate client preferences, including room requests, bedding, children’s ages, celebrations, dietary needs, arrival times, and housekeeping preferences • Confirm hotel amenities, preferred partner benefits, credits, upgrades, and booking inclusions • Follow up with hotels and suppliers to confirm requests • Track outstanding requests, confirmations, deadlines, payments, cancellation dates, and other trip details • Assist with restaurant, spa, activity, and concierge requests • Review confirmations and supplier communications for accuracy and flag discrepancies • Prepare and organize client-facing trip information and confirmations • Maintain accurate client preferences and trip information in internal systems • Monitor active trips and identify missing information or unresolved logistics • Escalate important client issues, pricing decisions, itinerary changes, or matters requiring advisor judgment • Support the advisor with additional travel operations and administrative projects

🎯 Requirements

• Exceptional attention to detail • Excellent written English with strong grammar, spelling, and professional communication skills • Strong organizational skills and ability to manage many trips and requests simultaneously • Proactive mindset and ability to follow up independently and close outstanding requests • Strong judgment about what can be handled independently and what should be escalated • Ability to communicate professionally with luxury hotels, concierges, destination management companies, transportation providers, and other travel partners • Ability to follow established processes while adapting when travel plans change • Reliability and consistency when handling details across weekends, holidays, and multiple time zones • Discretion with confidential client information and high-profile or high-net-worth travelers • Ability to work independently in a remote environment • Experience in luxury travel, hospitality, hotels, executive assistance, concierge services, or high-end customer service is strongly preferred • Familiarity with luxury hotel brands and expectations of five-star travelers is a plus • Experience coordinating travel logistics, transportation, reservations, or complex schedules is valuable

🏖️ Benefits

• 100% REMOTE • $50 birthday bonus • $200 testimonial bonus • NO TRACKER. NO PROBLEM • Potential to grow into full-time

Apply Now

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