Patient Growth Coordinator – Med Spa

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Assist World

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2022

🎯 Recruiter

🤝 B2B

Recruitment • B2B

<Assist World> Assist World is a virtual assistant staffing and outsourcing company that matches businesses with vetted remote assistants across administrative, accounting, customer service, sales, social media, e-commerce, and industry-specific roles. They provide rapid discovery, matching, and onboarding, a management dashboard and dedicated account managers, and a satisfaction guarantee with rematch or refund options. Assist World serves businesses globally, emphasizes cost-effective, flexible staffing (part-time or full-time) with no long-term lock-ins, and promotes a bench of thousands of pre-vetted assistants for scalable teams.

📋 Description

• Respond to and follow up with inbound leads promptly • Convert inquiries into booked consultations and appointments • Communicate with prospective patients via phone, text, and email • Educate patients on available services and treatment options • Re-engage previous patients who have not visited the clinic recently • Build and execute outreach campaigns to encourage repeat appointments • Maintain consistent follow-up to maximize patient retention • Work closely with providers to ensure appointment schedules remain full • Identify gaps in provider schedules and proactively fill available time slots • Track lead conversion and patient rebooking metrics • Maintain accurate patient records and communication logs • Utilize scheduling and communication platforms effectively • Support patient experience initiatives and workflow improvements

🎯 Requirements

• Previous experience in lead conversion, patient coordination, client success, sales support, or appointment setting • Strong communication and relationship-building skills • Comfortable speaking with prospective and existing patients by phone, text, and email • Excellent follow-up and organizational abilities • Ability to work independently and manage a high volume of conversations • Strong attention to detail and customer service mindset • Experience in a Med Spa, aesthetics, cosmetic, wellness, or healthcare environment • Familiarity with treatments such as injectables, skin rejuvenation, laser treatments, body contouring, or other aesthetic services • Experience using platforms such as Boulevard, Podium, or similar CRM and scheduling tools • Proven success in appointment setting, lead conversion, or patient reactivation campaigns

🏖️ Benefits

• 100% REMOTE • $50 birthday bonus • $200 testimonial bonus • $500 entry monthly raffle • NO TRACKER. NO PROBLEM