Social Media, Operations Virtual Assistant

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Assist World

51 - 200 employees

Founded 2022

🎯 Recruiter

🤝 B2B

Recruitment • B2B

<Assist World> Assist World is a virtual assistant staffing and outsourcing company that matches businesses with vetted remote assistants across administrative, accounting, customer service, sales, social media, e-commerce, and industry-specific roles. They provide rapid discovery, matching, and onboarding, a management dashboard and dedicated account managers, and a satisfaction guarantee with rematch or refund options. Assist World serves businesses globally, emphasizes cost-effective, flexible staffing (part-time or full-time) with no long-term lock-ins, and promotes a bench of thousands of pre-vetted assistants for scalable teams.

📋 Description

• Monitor and respond to Instagram and TikTok comments and direct messages in each client's unique brand voice. • Repost client stories and user-generated content (UGC). • Flag comments, messages, or customer issues that require escalation. • Maintain consistent engagement across client accounts. • Learn and manage the affiliate platform Endless.io. • Coordinate affiliate relationships and campaigns. • Research platform best practices and become the internal expert. • Assist with influencer outreach and communication with micro-creators. • Organize raw photo and video files after content shoots. • Label, categorize, and prepare content for editors and clients. • Deliver organized assets efficiently using cloud storage systems. • Support day-to-day management across Instagram, TikTok, YouTube, LinkedIn, and Substack. • Stay current on platform updates, especially TikTok Shop and emerging social commerce features. • Recommend workflow improvements and operational efficiencies. • Assist with miscellaneous administrative tasks. • Coordinate occasional travel logistics (flights, hotels, rental cars, etc.). • Help keep projects organized and moving forward.

🎯 Requirements

• Previous experience supporting social media brands or agencies. • Excellent written English with strong grammar and natural conversational communication. • Ability to write in a tone that feels authentic to U.S.-based brands. • Experience with Instagram and TikTok community management. • Strong organizational skills and exceptional attention to detail. • Comfortable learning new software independently. • Excellent communication and responsiveness. • Self-starter who can identify better ways to complete recurring tasks.

🏖️ Benefits

• 100% REMOTE • $50 birthday bonus • $200 testimonial bonus • NO TRACKER. NO PROBLEM

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