Business Analyst

🔥 2 hours ago

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Assurant

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1892

💸 Finance

👥 B2C

💰 Post-IPO Debt on 2023-02

Finance • Insurance • B2C

Assurant is a global company specializing in providing consumer-centric support and protection services. With a presence in over 21 countries across regions like North America, Europe, Latin America, and Asia-Pacific, Assurant helps over 300 million consumers through services like technology protection, claims resolution, and financial services. The company emphasizes innovation, remote work opportunities, and global collaboration, with teams skilled in technology, claims, customer service, and finance. Assurant offers a competitive benefits package and is committed to equal employment opportunities and work-life balance.

📋 Description

• Analyze change requests received to determine the scope and how to apply the requested change to adjust mapping or development that impact our customers, lenders and insurance carriers. • Complete root cause analysis to identify bugs, system process gaps, and user actions that contributed to identified quality errors. • Recommend improvements based on findings and present suggestions to functional business leads and product owners. • Create and maintain procedural documentation including user guides, installation guides, quick-reference guides, release notes, system configuration guides, and help files. • Monitor data volume and complete research on significant volume changes within data. • Managing projects and jumping in wherever is necessary to help improve the data. • Research, report and implement fixes for moderate complex problems/issues found with data. • Work directly with carriers and aggregators to research, fix, and implement discovery found with the data.

🎯 Requirements

• 2 years’ experience in SQL and pulling data queries. • 2 year’s working in Black Knight/I.C.E. (MSP). • 2 years business analyst experience or 2 years insurance industry experience • Prior experience in product development using agile methodologies. • Bachelor’s degree in business administration or related field. • Ability to process complex time sensitive data and information from multiple sources, make decisions and communicate actions. • Ability to prioritize, organize and work independently or as part of a project team to complete multiple tasks. • Flexible, quickly react to a business need or a change in priorities.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Professional development opportunities